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How to share and control a remote desktop?

Description

Endpoint Central's Remote Control capabilities provide access to any remote computer on the network. This requires the Agent to be installed on client systems. The following steps assist in sharing and controlling a remote desktop.

Note
Enable ActiveX controls in the IE browser from where a connection to the client systems is being established (not applicable for Endpoint Central Cloud ).

Steps to share and control a remote desktop using

Endpoint Central

  1. Define the Scope of Management to include the computers to be managed.
  2. Note
    For WAN computers, the 8443 port needs to be enabled on the external firewalls, if any.
  3. Go to Tools tab and select Remote Control.
  4. In the Action field, click the Connect link corresponding to the computer name to be connected.