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Resolving FirePower AnyConnect LDAP/AD authentication issue

Feb 10, 2022 2 min read
 
  • Cisco
  • VPN
  • AnyConnect

Objective: To resolve issues that arise while setting up Firepower AnyConnect authentication with LDAP/AD.

Issue description:

The issue arises when Firepower Threat Defense (FTD) can't effectively communicate with the authentication server for VPN authentication which could lead to a "Login error" or "No such server" message. This occurs when your LDAPS protocol isn't recognized or trusted by VPN authentication server.

Follow these steps to resolve the authentication issues:

  • Open the .cer file of the certificate authority (CA) certificate using a text editor.
    • This file can be created by requesting for a certificate using the CLI of FTD.
    • Type openssl genrsa -out FTD-1.key 2048 to generate a private key.
    • Type openssl req -new -key FTD-1.key -out FTD-1.csr to create a CSR file.
    • Send the CSR file to the CA.
    • The CA now signs and generates the CA certificate.
    • Run certsrv.msv command to open the Certification Authority dialogue box to find the certificate file.
    • Install the certificate and restart active directory.
  • You can now view that CA certificate is Privacy Enhanced Mail (PEM) encoded .
  • Copy the contents of the certificate.
  • Open Firepower Management Center (FMC) and enter a name ( Example: LDAPS-CA).
  • Under CA Information tab, select the enrollment type as Manual from the drop-down box.
  • In the space provided for CA Certificate, paste the copied certificate text.
  • Click on Save button.
  • Next, on FMC go to Devices tab.
  • Open Certificates and click on Add.
  • In the Add New Certificate dialogue box, choose your Firepower Threat Defense (FTD) in the device name and your manually created certificate name as entered in step 4.
  • Click Add, and then Save, and deploy this to your FTD.

Now, we can authenticate into the FMC using AD credentials successfully.

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