Integrate IT service management
- Integrate password request-release workflows with widely-used ticketing systems such as Jira, ServiceNow, etc., or ManageEngine Service Desk Plus and Service Desk Plus Cloud.
- Validate password access requests based on ticket ID or change ID validation with customizable criteria orchestrated by your ITSM software.
- Automatically capture audit records of password retrieval operations and their respective ticket IDs in both your ITSM tool as well as Password Manager Pro.
- Ensure timely renewals of certificates stored in your vault by integrating with ITSM to handle certificate related incidents.
- Allow technicians to launch privileged remote sessions into remote endpoints to handle incidents from your ITSM tool directly.