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Users are notified 7 days prior to password expiry.
Help desk productivity improved with IT self service.
Henson Group automates password management.
Customers by Domain
GOVT. & NGOs
"Now users do not have to travel to the office to perform Active Directory Password Reset. Helpdesk calls related to password reset have been reduced by 100%"Piergiuseppe Delfino, CIO at AUBAY SpA, Italy.
"Other options, were requiring a modification of the Active Directory schema, I liked that ADSelfService Plus did not. The ability to ‘brand’ the tool to our School was also important”Robert Peterson, Technical Support Manger, The Principia
"The deployment is very simple, which makes it nearly fun. We didn’t find any other software which is that fast in deployment like ADSelfService Plus. The Instructions are clear and straight forward; the support is working great”Matthias Ziolek, Manager, Landratsamt Schwarzwald-Baar-Kreis.
"IT is not spending time on resetting passwords and changing personal details on AD anymore. It's taken care by ADSelfService Plus."Erdem Aksoy, Chief ITSM at CIMTAS Group.
"ADSelfService Plus is a tool that we consider indispensable. It is the right tool for the job. Any company that relies on Active Directory authentication with password expiry will benefit from using it."Chris Jackson, Systems Administrator, TXP Corporation.
"ADSelfService Plus is good turnkey solution. It forcing users to update AD. Other systems depend on this updates, such as VoIP systems, SharePoint. Also reduction in calls logged for password reset."Sugan Moodley, Service Delivery Manager, Datacentrix Services.
"This deployment was extremely simple and cost-effective. Installation was completed within a matter of minutes. Configuration was simple. Your support team is always there every step of the way whenever we needed a hand. We feel that the time saved from having to have a technician reset passwords will be a good return on investment."Patrick Hong, Helpdesk Manager, National Veterinary Associates.