| Help Documents | |
|---|---|
| Evaluation Guide – PDF | View Online | SupportCenter Plus Evaluation Guide |
| Quick Start Guide for Version 11.0 or later - PDF | Helps administrators get started with SupportCenter Plus with minimal configurations. |
| Installation Guide - View Online | Helps administrators to Install, Upgrade and Host SupportCenter Plus software. |
| Admin Guide - PDF | ZIP | View Online | Helps administrators to configure and setup SupportCenter Plus software. |
| Admin Guide - 11.0 Version NewView Online | Helps administrators to configure and setup SupportCenter Plus software. |
| User Guide - PDF | ZIP | View Online | Helps users to understand the tips and tricks on using the SupportCenter Plus software |
| Product Overview - PPT (Power Point Presentation) | SupportCenter Plus Product Overview |
| Fact sheet - PDF | SupportCenter Plus Fact sheet |
| Mobile Access - Mobile Client | iPhone App | SupportCenter Plus for smartphones |
| Brochure | |
| SupportCenter Plus Brochure | PDF | SupportCenter Plus Brochure |
| Videos | |
| SupportCenter Plus 11.0 Overview | |
| Whitepaper | |
| 10 Tips to Improve Your Help Desk Service Experience - PDF | |
| Case Studies | |
| Case Officers Turn Heroes at Lantmannen Maskin | |
| SupportCenter Manages Support Cases for Multiple Agencis at Vinnova | |
| Implementing a customer facility help desk | |
| Setting up an effective support system for Maritime Navigation Systems | |