# Server and Agent Installation

**Breadcrumb:** [FAQ's](https://www.manageengine.com/remote-desktop-management/faq/)

## Frequently Asked Questions

- **My domain does not get discovered automatically. What should I do?**  
  You can always add domains from Agent tab -> Under Scope of Management -> Domains -> Add Domain option.

- **Some computers in the added domain/workgroup is not getting discovered even after adding the domain/workgroup. What should I do?**  
  You can always add domains from Agent tab -> Under Scope of Management -> Domains -> Add Domain option.

- **My MacOS/Linux agent installation fails despite of having the domain added under Remote Access Plus. What do I do?**  
  To install MacOS / Linux agent, you need to add admin/root credentials under Admin tab -> Agent -> Agent Settings -> Mac Agent/Linux Agent Settings. You can also create a new domain/workgroup for Mac/Linux computers.

- **My client computer is out of corporate network. Can Remote Access Plus agents be installed?**  
  Remote Access Plus agents can be installed only if the agent and server are in the same network.