Role based administration

Managing users in Remote Access Plus

As an administrator, many a times you would have felt mundane routines spill over crucial attention-seeking jobs of your network. Remote Access Plus answers this concern through its User & Role Management module by letting you delegate your routine activities to chosen users with well-defined permission levels. You can easily administer the users, and define their scope to manage a specific set of computers.

Navigation: Admin tab -> Under Global Settings -> User Administration.

Role Management

Some of the most commonly used Roles are specified as predefined roles. However, you also have the flexibility to define roles that best suit your requirements under the user-defined roles and grant appropriate permissions.

User Defined Role

You can tailor-make any number of roles, using Remote Access Plus and give them permissions of your choice based on your personalized needs. These customized roles fall under the User-defined category. For a better understanding, let us quickly see how to create a User-defined Role in the following section.

Navigate to Admin tab -> User Administration -> Role -> Add Role.
Specify the name of the role and a small description.
Define the module-wise permission levels you wish to grant for the specified user where,
- Full Control : Lets the user to perform all the operations like an admin for the specified module.
- Write : Lets the user to perform all operations with defined restrictions.
- Read : Lets the user to only view the details on the module.
- No Access : Hides the module from the user.

Remote Control

Features	Scope	Administrator	Tools-Read	Tools-Write	Tools-Full	RDS-Read	RDS-Write	RDS-Full
Computers	All Computers	✔	✗	✗	✗	✔(view only)	✔	✔
Computers	Scope based Technicians		✗	✗	✗	✔ (view only)	✔	✔
Settings	All Computers	✔	✗	✗	✗	✗	✗	✔
Settings	Scope based Technicians		✗	✗	✗	✗	✗	✗
Screen Recording	All Computers	✔	✗	✗	✗	✗	✗	✔
Screen Recording	Scope based Technicians		✗	✗	✗	✗	✗	✗
Performance	All Computers	✔	✗	✗	✗	✗	✗	✔
Performance	Scope based Technicians		✗	✗	✗	✗	✗	✗
History	All Computers	✔	✗	✗	✗	✔(view only)	✔	✔
History	Scope based Technicians		✗	✗	✗	✔ (view only)	✔	✔
User confirmation	All Computers	✔	✗	✗	✗	✗	✗	✗
User confirmation	Scope based Technicians		✗	✗	✗	✗	✗	✗
User confirmation- Exclude computers	All Computers	✔	✗	✗	✗	✗	✗	✗
User confirmation- Exclude computers	Scope based Technicians	✗	✗	✗	✗	✗	✗	✗

Chat

Features	Scope	Administrator	Tools-Read	Tools-Write	Tools-Full	RDS-Read	RDS-Write	RDS-Full
Users	All Computers	✔	✔	✔	✔	✔	✔	✔
Users	Scope based Technicians		✔	✔	✔	✔	✔	✔
History	All Computers	✔	✔	✔	✔	✔	✔
History	Scope based Technicians		✔	✔	✔	✔	✔	✔
History-Settings	All Computers	✔	✗	✔	✔	✗	✔	✔
History-Settings	Scope based Technicians		✔	✗	✗	✗	✗	✗

System Manager

Features	Scope	Administrator	Tools-Read	Tools-Write	Tools-Full	RDS-Read	RDS-Write	RDS-Full
Export History	All Computers	✔	✗	✔	✔	✗	✗	✗
Export History	Scope based Technicians		✗	✔	✔	✗	✗	✗
Export Settings	All Computers	✔	✗	✔	✔	✗	✗	✗
Export Settings	Scope based Technicians		✗	✗	✗	✗	✗	✗
Task Manager	All Computers	✔	✔(view only)	✔	✔	✗	✗	✗
Task Manager	Scope based Technicians		✔(view only)	✔	✔	✗	✗	✗
Services	All Computers	✔	✔(view only)	✔	✔	✗	✗	✗
Services	Scope based Technicians		✔(view only)	✔	✔	✗	✗	✗
Computer Rename	All Computers	✔	✗	✔	✗	✗	✗	✗
Computer Rename	Scope based Technicians		✗	✔	✗	✗	✗	✗
Terminal	All Computers	✔	✗	✔	✗	✗	✗	✗
Terminal	Scope based Technicians		✗	✔	✗	✗	✗	✗
Registry	All Computers	✔	✗	✔	✗	✗	✗	✗
Registry	Scope based Technicians		✗	✔	✗	✗	✗	✗
File Manager	All Computers	✔	✗	✔	✗	✗	✗	✗
File Manager	Scope based Technicians		✗	✔	✗	✗	✗	✗
Event Viewer	All Computers	✔(view only)	✔(view only)	✔(view only)	✔(view only)	✗	✗	✗
Event Viewer	Scope based Technicians		✔(view only)	✔(view only)	✔(view only)	✗	✗	✗
Device Manager	All Computers	✔	✔(view only)	✔(view only)	✔	✗	✗	✗
Device Manager	Scope based Technicians		✔(view only)	✔(view only)	✔	✗	✗	✗
Shares	All Computers	✔	✔(view only)	✔	✔	✗	✗	✗
Shares	Scope based Technicians		✔(view only)	✔	✔	✗	✗	✗
Printers	All Computers	✔	✔(view only)	✔	✔	✗	✗	✗
Printers	Scope based Technicians		✔(view only)	✔	✔	✗	✗	✗
Groups	All Computers	✔	✔(view only)	✔	✔	✗	✗	✗
Groups	Scope based Technicians		✔(view only)	✔	✔	✗	✗	✗
Softwares	All Computers	✔	✔(view only)	✔	✔	✗	✗	✗
Softwares	Scope based Technicians		✔(view only)	✔	✔	✗	✗	✗
Users	All Computers	✔(view only)	✔(view only)	✔(view only)	✔(view only)	✗	✗	✗
Users	Scope based Technicians		✔(view only)	✔(view only)	✔(view only)	✗	✗	✗
Task Scheduler	All Computers	✔	✔(view only)	✔	✔	✗	✗	✗
Task Scheduler	Scope based Technicians		✔(view only)	✔	✔	✗	✗	✗
Hardware	All Computers	✔(view only)	✔(view only)	✔(view only)	✔(view only)	✗	✗	✗
Hardware	Scope based Technicians		✔(view only)	✔(view only)	✔(view only)	✗	✗	✗

Remote Shutdown

Features	Scope	Administrator	Tools-Read	Tools-Write	Tools-Full	RDS-Read	RDS-Write	RDS-Full
Shutdown now	All Computers	✔	✔(view only)	✔	✔	✗	✗	✗
Shutdown now	Scope based Technicians		✔(view only)	✔	✔	✗	✗	✗
Scheduled Shutdown	All Computers	✔	✔(view only)	✔	✔	✗	✗	✗
Scheduled Shutdown	Scope based Technicians		✔(view only)	✔	✔	✗	✗	✗

Wake on LAN

Features	Scope	Administrator	Tools-Read	Tools-Write	Tools-Full	RDS-Read	RDS-Write	RDS-Full
Wake up Now	All Computers	✔	✔(view only)	✔	✔	✗	✗	✗
Wake up Now	Scope based Technicians		✔(view only)	✔	✔	✗	✗	✗
Settings	All Computers	✔	✗	✔	✔	✗	✗	✗
Settings	Scope based Technicians		✗	✗	✗	✗	✗	✗
Scheduled Wake on LAN	All Computers	✔	✔(view only)	✔	✔	✗	✗	✗
Scheduled Wake on LAN	Scope based Technicians		✔(view only)	✔	✔	✗	✗	✗

System Tools

Features	Scope	Administrator	Tools-Read	Tools-Write	Tools-Full	RDS-Read	RDS-Write	RDS-Full
Task View	All Computers	✔	✔(view only)	✔	✔	✗	✗	✗
Task View	Scope based Technicians		✔(view only)	✔	✔	✗	✗	✗
Settings	All Computers	✔	✗	✗	✔	✗	✗	✗
Settings	Scope based Technicians		✗	✗	✗	✗	✗	✗

Tools Homepage

Features	Scope	Administrator	Tools-Read	Tools-Write	Tools-Full	RDS-Read	RDS-Write	RDS-Full
Homepage	All Computers	✔	✔	✔	✔	✔	✔	✔
Homepage	Scope based Technicians		✔	✔	✔	✔	✔	✔
Action Log Viewer	All Computers	✔(view only)	✔(view only)	✔(view only)	✔(view only)	✔(view only)	✔(view only)	✔(view only)
Action Log Viewer	Scope based Technicians		✔(view only)	✔(view only)	✔(view only)	✔(view only)	✔(view only)	✔(view only)

Tools Settings

Features	Scope	Administrator	Tools-Read	Tools-Write	Tools-Full	RDS-Read	RDS-Write	RDS-Full
Port Settings	All Computers	✔	✗	✗	✗	✗	✗	✗
Port Settings	Scope based Technicians		✗	✗	✗	✗	✗	✗
System Manager Settings	All Computers	✔	✗	✗	✗	✗	✗	✗
System Manager Settings	Scope based Technicians		✗	✗	✗	✗	✗	✗

Announcement

Features

Scope

Administrator

Tools-Read

Tools-Write

Tools-Full

RDS-Read

RDS-Write

RDS-Full

Task View

All Computers

✔

✗

Scope based Technicians

✔(view only)

✔

✗

RAP Homepage