# SharePoint Manager Plus Service Pack

## Steps to find the build number

1. Log in to the SharePoint Manager Plus and click **License** at the top right corner.
2. In the *License Details* window, view the build number in the *Product version* field.

![Finding the build number in SharePoint Manager Plus](https://www.manageengine.com/sharepoint-management-reporting/images/finding-build-number.png)

## Update Path Finder

**Service Pack path to the latest version**

### Upgrade Table

| If your Build Number is | Upgrade to Build Number |
|---|---|
| 4500 through 4507 | [Download](https://www.manageengine.com/sharepoint-management-reporting/37397740/ManageEngine_SharePoint_Manager_Plus_4_5_SP-0_8.ppm) and upgrade to latest 4508 |
| 4401 through 4405 | [Download](https://www.manageengine.com/sharepoint-management-reporting/37397740/ManageEngine_SharePoint_Manager_Plus_4_4_SP-4_5.ppm) and upgrade to 4500 |
| 4300 through 4400 | [Download](https://www.manageengine.com/sharepoint-management-reporting/37397740/ManageEngine_SharePoint_Manager_Plus_4_4_SP-0_1.ppm) and upgrade to 4401 |
| 4100 through 4201 | [Download](https://www.manageengine.com/sharepoint-management-reporting/37397740/ManageEngine_SharePoint_Manager_Plus_4_0_SP-4_3.ppm) and upgrade to 4300 |

![spack-arrow](https://www.manageengine.com/products/active-directory-audit/images/spack-arrow.png)

**Note:** We strongly recommend you to take backups before migrating. This helps you prevent accidental loss of data.

### Checksum Details

| If your build number is | Upgrade to Build Number | SHA256 Checksum hash value |
|---|---|---|
| 4500 to 4507 | [Download](https://www.manageengine.com/sharepoint-management-reporting/37397740/ManageEngine_SharePoint_Manager_Plus_4_5_SP-0_8.ppm) and upgrade to 4508 | 98ce717332283a5515ff84606551adfae279dbd6d444f15f24b336088f2dc272 |
| 4401 to 4405 | [Download](https://www.manageengine.com/sharepoint-management-reporting/37397740/ManageEngine_SharePoint_Manager_Plus_4_4_SP-4_5.ppm) and upgrade to 4500 | bccc248f2224dcf62157d244d4b78351d6205ed24bb9a290ae8791c0a089a7d1 |
| 4300 to 4400 | [Download](https://www.manageengine.com/sharepoint-management-reporting/37397740/ManageEngine_SharePoint_Manager_Plus_4_4_SP-0_1.ppm) and upgrade to 4401 | 62195bb95943e08ce81957243c76fccde38ad8ab0b1e0e18ec5baf353d454c63 |
| 4100 to 4201 | [Download](https://www.manageengine.com/sharepoint-management-reporting/37397740/ManageEngine_SharePoint_Manager_Plus_4_0_SP-4_3.ppm) and upgrade to 4300 | 343d370508e000afeeea0c486edd0aeec223eea96760114706e6e39446202cbc |

## Instructions to apply Service Pack

1. Shut down SharePoint Manager Plus.
   - If the product runs as an application, click Start → All Programs → SharePoint Manager Plus → Stop SharePoint Manager Plus.
   - If the product runs as a Windows service, click Start → Run → Type "services.msc" → Stop "SharePoint Manager Plus".
2. Execute the **stopDB.bat** file as administrator under `<SharePointManagerPlusHome>` → bin directory.
3. Back up SharePoint Manager Plus by zipping the contents of `<SharePointManagerPlusHome>` directory.
4. If you use Microsoft SQL as the Database Server for SharePoint Manager Plus, backup the database as well.
5. Ensure that the logged on user has "Write" permission for the `<SharePointManagerPlusHome>` directory.
   - If you're not sure about the access provided, provide "Full control" for "Everyone", which can be removed after applying the service pack.
   - Right click on `<SharePointManagerPlusHome>` directory → Properties → Security tab → Add "Everyone" with "Full control" → Apply.
6. Open Command Prompt as Administrator and execute the **UpdateManager.bat** file under `<SharePointManagerPlusHome>` → bin directory.
7. Click **Browse** and select the .ppm file that you have downloaded.

   **Note:** If you are facing the error "*Signature does not match with any available certificates. Please import a valid certificate or contact support,*" download the certificate based on your current build number and import it by clicking **Import Certificate** at the top-right corner of the *Update Manager* window.

   | Build number | Download link |
   |---|---|
   | 4500 and above | https://updates.manageengine.com/certificates/latest.crt |
   | Below 4500 | https://www.manageengine.com/certificate/ppmsigner_publickey.crt |

8. Click **Install** for the service pack. Depending on the amount of data to be migrated, the installation procedure may take a few minutes. **Please do not terminate prematurely**.
9. Click **Close** and then **Exit** to quit the **Update Manager** tool.
10. Start SharePoint Manager Plus.
    - If the product runs as an application, click on Start → All Programs → SharePoint Manager Plus → Start SharePoint Manager Plus.
    - If the product runs as a windows service, click on Start → Run → type "services.msc" → Right-click "SharePoint Manager Plus" → Start.

**Note:** If you need to apply more than one service pack, follow the same instructions for each installation.

## How do I find my current build number?

- Log in to the SharePoint Manager Plus and click **License** at the top right corner.
- In the *License Details* window, view the build number in the *Product version* field.

## Need Help?

You can contact [SharePoint Manager Plus Support](https://www.manageengine.com/sharepoint-management-reporting/support.html) at any time for assistance in upgrading SharePoint Manager Plus to the latest version.