# About ADManager Plus

![ManageEngine Certification](https://cdn.manageengine.com/sites/meweb/images/training/images/training-banner.jpg)

## Course agenda

### Introduction to ADManager Plus

- Product overview
- Key features of the product

### Setting up ADManager Plus

- Minimum hardware requirements
- Supported operating systems
- Supported web browsers
- Ports required to run ADManager Plus
- Installation procedure
- Starting ADManager Plus as a service and application
- Connecting to the ADManager Plus server

### Getting started

- Configuring an Active Directory (AD) domain
- Configuring a Microsoft 365 tenant
- Configuring a Google Workspace account

## ADManager Plus' capabilities

### AD management

- Template-based object creation and modification
- CSV-based bulk object creation and modification
- User management
- Group management
- Contact management
- OU management
- Computer management
- GPO management
- Exchange management
- File server management
- AD migration

### AD reporting

- Generating AD reports
- Scheduling reports
- Creating custom reports
- Generating compliance reports
- AD risk assessment

### Microsoft 365 management and reporting

- User management
- Group management
- License management
- Contact management
- Exchange Online management
- Generating Microsoft 365 reports
- Scheduling Microsoft 365 reports

### Google Workspace management and reporting

- User management
- Generating user reports

### Help desk delegation

- Creating help desk roles
- Creating help desk technicians
- Auditing technicians' actions
- Auditing admin actions

### Workflow

- Creating workflow requests
- Creating workflow technicians
- Creating workflows
- Assigning rules
- Creating workflow SLAs

### Automation

- Scheduling an automation
- Creating an automation policy
- Configuring an event-driven automation
- Building an orchestration template
- Configuring webhooks
- Running access certification campaigns

### Integration

- Integrating with enterprise applications and databases
- Integration with ITSM and help desk applications
- Integration with SIEM applications and syslog servers

### Backup and recovery

- Backing up and recovering AD objects, Microsoft 365 objects, and Google Workspace items

### General Settings

- Creating custom LDAP attributes
- Creating custom naming formats
- Configuring password policy
- Configuring delete/disable policy
- Configuring notification profiles
- Configuring high availability
- Configuring load balancing
- Configuring data privacy settings
- Security hardening techniques
- Configuring SSL/TLS settings
- Configuring email/SMS, notification, and retention settings
- Scheduling database backups
- Personalizing ADManager Plus
- Configuring AD search

## Support

- Email: [certifications@manageengine.com](mailto:certifications@manageengine.com)
- US : +1 888 720 9500
- Intl : +1 925 924 9500
- Aus : +1 800 631 268
- UK : 0800 028 6590
- CN : +86 400 660 8680