# ManageEngine's IT solutions for healthcare industry ## Elevate healthcare operations with advanced IT management solutions Personalize patient care, enhance and secure healthcare ecosystems, and achieve operational efficiency. ![Healthcare Banner](https://cdn.manageengine.com/sites/meweb/images/common-pages/industries/healthcare-ban-crtve.png) ## Leverage IT to drive efficiency and innovation in your healthcare organization ![Leverage IT to drive efficiency and innovation](https://cdn.manageengine.com/sites/meweb/images/common-pages/industries/healthcare-scroll1-img.svg) Historical trends indicate that the healthcare industry experiences more data breaches than other sectors. This and other factors, such as the pandemic, the emergence of IoT devices, a large influx of data, and increasing patient expectations, have compelled healthcare organizations to reimagine traditional practices and heighten safety and security for patient care. By employing suitable technical solutions, healthcare organizations can provide quality care, transform the patient experience, enhance operational efficiency, ensure compliance with regulations, and prioritize security. ### By using AI-powered analytics, automation, hybrid cloud infrastructure, and IT management solutions, you can: - ![Modernize your healthcare operations](https://cdn.manageengine.com/sites/meweb/images/common-pages/industries/healthcare-high-icon1.svg) Modernize your healthcare operations - ![Elevate patient and staff experience](https://cdn.manageengine.com/sites/meweb/images/common-pages/industries/healthcare-high-icon2.svg) Elevate patient and staff experience - ![Safeguard healthcare data](https://cdn.manageengine.com/sites/meweb/images/common-pages/industries/healthcare-high-icon3.svg) Safeguard healthcare data - ![Develop secure and efficient systems](https://cdn.manageengine.com/sites/meweb/images/common-pages/industries/healthcare-high-icon4.svg) Develop secure and efficient systems - ![Utilize data analytics for optimization](https://cdn.manageengine.com/sites/meweb/images/common-pages/industries/healthcare-high-icon5.svg) Utilize data analytics for optimization ## Embrace digital transformation to build a smart, secure, people-centric healthcare system ### Enhance patient care ![Enhance patient care](https://cdn.manageengine.com/sites/meweb/images/common-pages/industries/healthcare-sec1-crtve.svg) Implement self-service patient portals that allow patients to schedule appointments, access medical records, request prescription refills, and educate themselves about their conditions. Enable telemedicine using remote management solutions to remotely aid diagnoses and treatment. Leverage predictive analysis to process large volumes of healthcare data and derive actionable insights. Gather evidence-based recommendations and alerts for diagnoses, treatment, and medication. - [Customize your help desk](https://www.manageengine.com/products/service-desk/self-service/?pos=MEHealthcare) - [Get the remote work essentials](https://www.manageengine.com/remote-work-tools/?pos=MEHealthcare) - [Discover data analytics](https://www.manageengine.com/analytics-plus/data-analytics-in-healthcare.html?pos=MEHealthcare) ### Streamline service management ![Streamline service management](https://cdn.manageengine.com/sites/meweb/images/common-pages/industries/healthcare-sec2-crtve.svg) Enable efficient healthcare-related service request management with the help of workflow automation. Additionally, manage critical incidents with proactive incident detection, impact assessment, and resolution. Keep track of licensing compliance, IT expenditures, and asset depreciation using a centralized asset repository to manage your healthcare IT infrastructure effectively. - [Deliver services efficiently](https://www.manageengine.com/service-management.html?pos=MEHealthcare) - [Achieve comprehensive ITSM](https://www.manageengine.com/products/service-desk/industry/hospital-help-desk.html?pos=MEHealthcare) ### Ensure data privacy and safety ![Ensure data privacy and safety](https://cdn.manageengine.com/sites/meweb/images/common-pages/industries/healthcare-sec3-crtve.svg) Manage your remote workforce and their access to sensitive data. Assign only the required level of access to a patient's health information to doctors, nurses, health insurance executives, and others who are directly responsible for that patient. Provide secure, role-based access to protect patient privacy. Enhance security by monitoring Active Directory, real-time audits, and Exchange servers. Implement alerts and block unauthorized ePHI transfers via email. Prevent ransomware attacks and data breaches in your hybrid environment by collecting logs from network devices and leveraging machine learning to detect anomalies. - [Manage employee and patient data](https://www.manageengine.com/active-directory-360/identity-and-access-management-tool-for-healthcare.html?pos=MEHealthcare) - [Protect sensitive data](https://www.manageengine.com/cybersecurity-solutions.html?pos=MEHealthcare) - [Leverage ransomware detection](https://www.manageengine.com/log-management/cyber-security/log360-for-healthcare.html?pos=MEHealthcare) ### Improve compliance management ![Improve compliance management](https://cdn.manageengine.com/sites/meweb/images/common-pages/industries/healthcare-sec4-crtve.svg) Stay compliant with government regulations to protect the confidentiality, integrity, and availability of ePHI. Embrace HIPAA and HITECH to prevent insider privilege abuse, foster trust, and reduce business risks. Monitor and track access to patient health information by recording actions on files and folders. Record and analyze user logon and logoff events across devices, network components, and mailboxes to detect potential abuse. Track changes in Active Directory and generate audit reports for compliance management. Securely archive audit logs to review user activities, conduct forensic analysis, and ensure compliance. - [Meet data security standards](https://www.manageengine.com/data-security/compliance/hipaa-compliance-tool.html?pos=MEHealthcare) - [Be compliance-ready](https://www.manageengine.com/log-management/it-compliance-reporting-software.html?pos=MEHealthcare) ### Simplify device and network management ![Simplify device and network management](https://cdn.manageengine.com/sites/meweb/images/common-pages/industries/healthcare-sec5-crtve.svg) Effortlessly manage your network and IT assets that are connected to vital medical equipment. Gain visibility into device attributes and dependencies through a CMDB. Secure all medical endpoints, detect intrusions, and ensure continuous availability with AI-powered monitoring. From procurement to disposal, effortlessly handle the life cycle of IT assets. Automate the bulk deployment of security patches for hospital endpoints and third-party apps to safeguard against vulnerabilities. Remotely manage installations of apps and protect medical devices with permissions and blocking. Proactively monitor all devices, like network equipment, servers, VMs, printers, storage devices, and other smart devices specifically designed for your healthcare environment. - [Employ real-time operations management](https://www.manageengine.com/it-operations-management.html?pos=MEHealthcare) - [Gain visibility into IT infrastructure](https://www.manageengine.com/products/desktop-central/health-it.html?pos=MEHealthcare) - [Comprehensive network monitoring](https://www.manageengine.com/network-monitoring/healthcare.html?pos=MEHealthcare) ## Resources ### E-books - [Empower every persona: How IT can make a difference in patient care & clinical workflows](https://www.manageengine.com/products/desktop-central/health-it-enpower-every-persona-solution-brief.pdf?pos=MEHealthcare) - [NIST and HIPAA compliance: Remediate risks, address compliance gaps, and ensure PHI integrity](https://www.manageengine.com/active-directory-360/remedies-for-nist-and-hippa-compliance-to-ensure-phi-integrity.html?pos=MEHealthcare) - [A security analyst's guide to understanding ransomware: The healthcare edition](https://www.manageengine.com/log-management/guide-to-ransomware-in-healthcare-ebook.html?pos=MEHealthcare) - [Healthcare IT and privileged access security: An admin’s guide](https://www.manageengine.com/privileged-access-management/whitepaper-healthcare-IT-and-privileged-access-security.html?pos=MEHealthcare) - [A 3-step guide to fortifying critical electronic health records](https://www.manageengine.com/ad-recovery-manager/healthcare-data-security.html?pos=MEHealthcare) - [Establishing a least privilege environment in healthcare organizations](https://www.manageengine.com/log-management/healthcare-security-compliance/least-privilege-healthcare-security.html?pos=MEHealthcare) - [Managing every device at healthcare organizations](https://www.manageengine.com/products/desktop-central/health-it-manage-every-device-solution-brief.pdf?pos=MEHealthcare) - [Large language models as virtual health assistants: A new era of personalized care](https://insights.manageengine.com/digital-transformation/large-language-models-as-virtual-health-assistants-a-new-era-of-personalized-care/?pos=MEHealthcare) - [3 ways technology is transforming the healthcare industry](https://insights.manageengine.com/digital-transformation/3-ways-technology-is-transforming-the-healthcare-industry/?pos=MEHealthcare) - [Why automated user provisioning is crucial in health care institution and here's how you ensure it](https://www.manageengine.com/products/ad-manager/ebook/how-to-solve-user-provisioning-challenges-in-healthcare-industry.html?pos=MEHealthcare) - [IT security hardening at healthcare organizations](https://www.manageengine.com/log-management/healthcare-security-compliance/it-security-hardening-strategy-healthcare-organizations-ebook.html?pos=MEHealthcare) - [Preventing cyberattacks in the Australian healthcare industry](https://insights.manageengine.com/it-security/preventing-cyberattacks-in-the-healthcare-industry/?pos=MEHealthcare) - [5 ways to protect critical healthcare infrastructure from cyberattacks](https://blogs.manageengine.com/corporate/manageengine/2022/02/02/5-ways-to-protect-critical-healthcare-infrastructure-from-cyberattacks.html?pos=MEHealthcare) - [How to conduct an effective IT risk assessment for your healthcare organization](https://www.manageengine.com/log-management/healthcare-security-compliance/how-to-conduct-an-effective-it-risk-assessment-for-your-healthcare-organization.html?pos=MEHealthcare) ### Podcasts - [Leveraging AI to transform the healthcare industry](https://insights.manageengine.com/artificial-intelligence/leveraging-ai-to-transform-the-healthcare-industry/?pos=MEHealthcare) ### Case studies - [Community Health Center Network saves $500,000 on downtime annually with Applications Manager](https://www.manageengine.com/products/applications_manager/chcn-case-study.html?pos=MEHealthcare) - [Philadelphia-based non-profit healthcare cuts device provisioning costs by$22,000 using Endpoint Central](https://www.manageengine.com/products/desktop-central/health-it-philadelphia-npo-case-study.pdf?pos=MEHealthcare) - [ADManager Plus makes VCA's Active Directory user account provisioning simple and foolproof](https://www.manageengine.com/products/ad-manager/case-study/ad-account-provisioning-and-reporting-helps-vca-animal-hospitals.html?pos=MEHealthcare) - [Port Townsend-based community care organization improves IT efficiency, secures PHI, and reduces clinical disruptions with Endpoint Central](https://www.manageengine.com/products/desktop-central/health-it-port-townsend-healthcare-case-study.pdf?pos=MEHealthcare) - [Department of Health, Abu Dhabi deploys a ManageEngine ITSM solution to improve IT services and increase efficiency in service delivery](https://www.manageengine.com/arabian-computer-news-oct-2017-data-champion.pdf?pos=MEHealthcare) - [Venn Life Sciences automates recurring IT tasks and achieves operational efficiency with Endpoint Central and ServiceDesk Plus](https://www.manageengine.com/resources/case-studies/pdf/venn-life-case-study.pdf?pos=MEHealthcare) - [The NHS' cybersecurity strategy on the advent of the COVID-19 pandemic](https://www.manageengine.com/products/active-directory-audit/case-studies/east-coast-community-healthcare-case-study-adaudit-plus.html?pos=MEHealthcare) - [Claim Technology Inc. uses Log360 for all its centralized event logging and PCI compliance report needs](https://www.manageengine.com/log-management/case-studies/log360-claim-technology-case-study.html?pos=MEHealthcare) - [California Transplant Donor Network secures its Windows AD network](https://www.manageengine.com/products/active-directory-audit/case-studies/california-transplant-windows-ad-monitor-hipaa.html?pos=MEHealthcare) - [ADSelfService Plus helps Elder Outreach resolve its password expiration problems](https://www.manageengine.com/products/self-service-password/case-study/password-expiration-notifier-for-elder-outreach.html?pos=MEHealthcare) - [Log360 Enables Guthrie Medical Group to Easily Audit Changes to its IT Infrastructure](https://www.manageengine.com/log-management/case-studies/log360-guthrie-medical-group-case-study.html?pos=MEHealthcare) ## Our certifications