Artificial Intelligence

When AI starts social engineering humans

Published on April 15, 2026

What if AI isn’t just assisting you but quietly influencing you?

AI no longer just writes emails or answers questions. It watches how you respond, what you trust, what calms you, and what persuades you. And then it learns.

From emotionally fluent chatbots to eerily persuasive recommendations, AI is beginning to use the same social engineering tricks that were once the forte of human hackers, only now it’s faster, subtler, and at massive scale.

So what happens when manipulation itself becomes automated?

To unpack this shift, we’re joined by Jamie Woodruff, one of the United Kingdom’s leading ethical hackers and a specialist in exposing how trust gets exploited. Known for breaking into systems by hacking people rather than code, Jamie brings a rare, human-first lens to cybersecurity.

In this conversation, he draws chilling parallels between classic social engineering and the emerging reality of AI-driven influence, showing how machines are now learning the same tricks humans once perfected.

Listen to the episode to understand why the easiest system to hack today isn’t software, it’s trust.

Agenda:

  • How AI crossed the line from a helpful assistant to subtle influence engine

  • Why humans trust machines faster than they trust people

  • How AI models predict emotion, hesitation, and compliance at scale

  • The rise of AI-generated manipulation inside everyday workflows

  • Why traditional security measures can’t stop psychological exploits

  • The importance of AI governance evolving beyond data to include influence and behavior

  • How you can spot manipulation and reclaim agency

WATCH NOW
Lakshmi Iyer

Lakshmi Iyer

Enterprise Analyst, ManageEngine

Catch up on expert <br> videos like this anytime<br>with the ManageEngine <br> Insights app.

Catch up on expert
videos like this anytime
with the ManageEngine
Insights app.

Disclaimer: The information, opinions, and recommendations presented in the podcasts hosted in this site ("Podcast") are for general information only and any reliance on the information provided in the Podcast is done at your own risk. Zoho does not make any representation or warranty as to the accuracy or completeness of any of the information, statements, comments, views or opinions contained in the Podcast, and any liability thereof is expressly disclaimed.

Zoho does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in the Podcast, and information from the Podcast should not be referenced in any way to imply such approval or endorsement. Any third party materials or content of any third party site referenced in the Podcast do not necessarily reflect the opinions, standards or policies of the Zoho. Zoho is not providing or undertaking to provide any advice in or by virtue of the Podcast.

Zoho does not undertake any obligation whatsoever to provide any form of update, amendment, change or correction to any of the information, statements, comments, views or opinions set forth in the Podcast. No part of the Podcast may, without Zoho's prior written consent, be reproduced, redistributed, published, copied or duplicated in any form, by any means.

Thanks for subscribing to ManageEngine Insights. If you do not receive our welcome email, please check your SPAM folder.