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ManageEngine Press - 2013

Press - 2013

ManageEngine Adds Auditing Capabilities to Exchange Reporter Plus
Yahoo News

"IT administrators need an Exchange auditing solution that automatically collects audit stats that are difficult to procure otherwise and presents them in formats conducive to decision making," said Manikandan Thangaraj, director of product management, ManageEngine. "We added customizable views, reports and alerts to Exchange Reporter Plus, so admins can quickly and easily identify who modified Exchange configurations, when a user logged into her mailbox, unauthorized mailbox logins and the like. Ultimately, this auditing and alerting feature set will help companies achieve their email security and compliance objectives."

ManageEngine Expands NoSQL Support with Redis Monitoring at Interop 2013
Yahoo Finance

"More organizations are investing in NoSQL technologies to help solve new business problems involving web, mobile and cloud environments," said Sridhar Iyengar, vice president of product management at ManageEngine. "Today's Redis announcement demonstrates that Applications Manager is committed to meeting the NoSQL challenge that we undertook earlier this year when we added support for Cassandra and MongoDB. Going forward, we will continue to provide meaningful performance stats for IT operations and application development teams seeking to better manage their NoSQL technologies."

ManageEngine Syncs Cloud Passwords at Interop 2013

"Our users are finding that passwords to cloud services are just as difficult to remember as passwords to traditional applications when there's no single sign-on solution in place, and the help desk pays the price in a deluge of password reset requests," said Manikandan Thangaraj, director of product development, ManageEngine. "In response, we've extended ADSelfService Plus to work with a variety of cloud-based services, including some of the most popular business apps and storage services on the market. Users now effectively have single sign-on access to the online and on-premises systems they need to get their jobs done and keep their companies running smoothly."

ManageEngine Previews OpManager Major Upgrade for Large Enterprises and Service Providers at Interop 2013

"For IT teams today, life in the data center and on the network requires faster responses and remediation for a growing number of challenges," said Dev Anand, director of product management at ManageEngine. "Unfortunately, root cause analysis is a backward process in most IT departments while scaling a monitoring solution often imposes high costs in both IT staff and systems. And without real-time views, IT teams can't act with real-time responsiveness. That's all going to change with this next version of OpManager."

Site24x7 Service Launches Internal Network Monitor at Interop 2013
Yahoo Finance

"Today's workforce uses both Internet and intranet applications to get work done. Traditional approaches to monitoring these apps, however, just gives companies more work to do, investing in more hardware and software as well as more IT staff to manage it all," said Gibu Mathew, director of product management, Site24x7. "The On-Premise Monitor complements Site24x7's global monitoring network of servers with a software component that users download and install in their internal networks to monitor mission-critical resources along with Internet-facing websites."

Interop 2013: Major Updates to Four ManageEngine Apps Empower Companies to Become Real-Time IT Organizations
Yahoo Finance

Cloud, BYOD, big data and other IT trends promise compelling advantages for IT and business departments alike," said Raj Sabhlok, president of ManageEngine. "The challenges of managing those trends, however, can interfere with the real-time responsiveness that IT departments need to maximize efficiency and availability of business-critical systems. The announcements we'll be making at the show are going to help IT organizations of every size reinforce their real-time IT management practices while leveraging the latest trends."

ManageEngine to Showcase Key Enhancements to IT Security Solutions at e-Crime Congress Dubai 2013

"Part of a series of events globally, e-Crime Dubai is designed to meet the needs of key stakeholders and decision makers who are responsible for managing information and technology risk, protecting sensitive data, securing technology and ensuring compliance with multiple regulatory requirements. It is a perfect platform for ManageEngine to reach out to the organizations looking to reduce risk while ensuring operational flexibility and keeping costs low."

ManageEngine Launches Privileged Password Management Software for Managed Service Providers
Yahoo Finance

"Identity theft often lies at the root of modern-day cyber-attacks. Cyber-criminals are increasingly targeting login credentials of employees and administrator passwords to gain access to IT resources through various techniques," said Rajesh Ganesan, director of product management at ManageEngine. "Since MSPs manage the IT infrastructure for many clients, the risk level is very high, and they are looking for a secure and reliable solution for privileged password management."

End users boast about IT management business benefits at the Service Desk and IT Support show 2013

"While our employees will be available to answer any specific technical or customization questions relating to the ManageEngine product family, they are not in the driver's seat on the stand. We don't see ourselves as your traditional IT management vendor, so why follow the norm when it comes to tradeshows. We truly value the customer consultation process and invest heavily in R&D. For this reason, we are able to provide IT departments and businesses with the functionality and the features they actually need, while minimizing overhead costs. But don't take our word for it, come and speak to people who use our technology day-in and day-out,".

ManageEngine Introduces Industry-First 'Enterprise Search' for IT Teams in IT360

"For the past few years, Big Data has been the big industry buzzword, as companies attempt to mine the vast amounts of data they generate to make better business decisions - but we believe there are 'Little Data' opportunities too," said Sridhar Iyengar, vice president of product management at ManageEngine. "Enterprise search in IT360 is one example of 'Little Data,' which recognizes that valuable information is stored in structured or relational databases. This data is readily available and offers many of the benefits of Big Data solutions, without the major investment of time and resources by IT."

Site24x7.com Targets Web Hosts, MSPs with WHMCS Integration

"Infrastructure monitoring is moving to the cloud, and that's giving MSPs and other resellers exciting new value-added services to offer their customers," said Gibu K. Mathew, director of product management, Site24x7.com. "Our organization has a proven suite of website and cloud infrastructure monitoring solutions serving more than 72,000 established and emerging enterprise customers and hundreds of partners worldwide. Our new WHMCS integration makes it as easy as possible for web hosts, MSPs and the countless others using WHMCS to add Site24x7 to their menu of services."

ManageEngine Fortifies EventLog Analyzer with File Integrity Monitoring
Yahoo Finance

"The file integrity monitoring capabilities of EventLog Analyzer help companies centralize control of their data across their IT infrastructure as well as comply with regulatory bodies," said Chenthil Kumaran, product manager, ManageEngine. "By adding file integrity monitoring to our SIEM solution, we can help customers effectively mitigate complex security challenges and also enhance their network security posture with a single, cost-effective SIEM solution."

ManageEngine Adds Mac Patch Management to Desktop Central

"We are observing a steady growth of Mac computers across all verticals," said Mathivanan Venkatachalam, director of product management at ManageEngine. "But it only takes a few Macs on a network to create a complicated, time-consuming management chore for IT admins to manage manually. To help enterprises manage the Mac desktops and laptops, we're rolling out patch management support for Macs. Going forward, we will add more features for Mac management including software deployment, remote control and more."

ManageEngine Project Management and ServiceDesk Combo Goes GA
Yahoo Finance

"One of the biggest headaches in IT service management is simply the coordination of help desk projects," said Uma Shankar, director of product management at ManageEngine. "Word docs and Excel spreadsheets just don't work. Effectively managing all of the individual milestones and tasks for any given project basically requires a dedicated project management solution. And that's what the ServiceDesk Plus project management module delivers - project management designed expressly for the IT service management team."

Webinar: Does Your IT Management Strategy Match Today's Evolving IT Needs?
Yahoo Finance

Business Technology Management (BTM) is designed to align technology with business. However, constant innovation in technology makes that alignment difficult to achieve. The problem for IT professionals is that proactive technology management is becoming increasingly complex as businesses look to embrace cloud, mobile and broader consumerization trends to differentiate themselves in the marketplace.

BMI Healthcare improves visibility and security of devices accessing the central network while boasting savings of 70% in IT expenditure
Yahoo Finance

"Much of the medical equipment we use is Windows-based so it is imperative that it is protected against external threats by ensuring a carefully devised patching schedule is implemented, which Desktop Central has allowed us to facilitate. Our hospitals see a large number of patients in a day and if, for example, a modality was unavailable due to OS issues, it would have a direct impact on our ability to operate effectively," concluded Matt Rooney.

First iPhone Voice App for MSP Help Desks Now Available from ManageEngine

"The surge in smartphone adoption and trends like BYOD are increasing enterprise mobility," said Jayakumar Karumbasalam, product manager at ManageEngine. "With the iPhone app for ServiceDesk Plus-MSP, we're bringing breakthrough speech recognition to help desk management, empowering MSPs to take even greater advantage of today's mobile trends. Our iPhone app lets MSPs establish mobile access to their business-critical help desk software so they can respond and resolve issues around the clock and around the world, increasing the efficiency of their help desk - and also increasing their bottom line."

ManageEngine Launches Integrated IAM Solution for Windows Shops

"AD360's offering is very good. It's an interesting mix of solutions that caters to various IAM needs arising in our environment," said Clive Newport, head of IT Infrastructure and Support at Vasanta Group. "Both ADMP and SSP have gone a long way to simplify and automate our IAM requirements. Product development seems active, and most importantly, ManageEngine support is responsive and helpful across all the products we use."

ManageEngine Fortifies Management of Network Device Passwords with Password Manager Pro, DeviceExpert Integration
Yahoo Finance

"Securely managing device credentials is a daunting task in enterprises with a large number of devices," said Rajesh Ganesan, director of product management at ManageEngine. "Integrating DeviceExpert and Password Manager Pro streamlines the management of device credentials and configurations. With Password Manager Pro serving as the repository, enterprise IT security policies are enforced and credentials are kept up to date. That means network administrators using DeviceExpert don't need to worry about the integrity of the credentials and gain improved device security, access controls and management of network assets."

ManageEngine Firewall Analyzer, EventLog Analyzer Win Gold, Silver, Bronze in 9th Annual 2013 Security Industry's Global Excellence Awards

"Thousands of organizations across the globe rely on EventLog Analyzer and Firewall Analyzer to ensure enterprise IT security," said Ajay Kumar, product marketing manager, ManageEngine. "Info Security Products Guide's recognition is a great honor and further endorsement of our success in creating security products that are ahead of the curve and that provide the highest possible levels of security for cost-conscious enterprises."

ManageEngine Previews Cisco UCS Automated Discovery, UCS 3D View for OpManager at Cisco Live Australia
Yahoo Finance

"Visual modeling is necessary to achieve data center optimization. However, most of the DCIM solutions available today either depend on third-party tools or offer very basic visual modeling options," said Dev Anand, director of product management at ManageEngine. "As a result, those don't provide the status of the components or dynamically update the rack view when a component is removed or added to the rack. The Cisco UCS Rack Builder combines monitoring and visual modeling to deliver real-time status of Cisco UCS components and accurate views of Cisco UCS racks."

First Voice-Driven Mobile App for Help Desks Now Available from ManageEngine

"Providing best-in-breed IT help desk support is a challenging task which requires a lot of organization, patience and employee time," said Craig Cameron, global IT project manager at ArjoHuntleigh (UK). "Our IT department was coming under increasing strain resulting from a growing number of support requests. This put added pressure on our antiquated ticket management process and created unnecessary stress for staff. The addition of an integrated voice recognition mobile app into ManageEngine ServiceDesk Plus means the team can now respond to tickets from any location, off any device, and without the need to type. This luxury feature saves my team immense amounts of time, enabling them to focus on other business critical IT projects."

ManageEngine Debuts Key Enhancements to Password Manager Pro at RSA Conference 2013
Yahoo Finance

"IT and network administrators who physically move into datacenters require secure access to privileged passwords to login to resources," said Rajesh Ganesan, director of product management at ManageEngine. "The tight access restrictions of the datacenter mean administrators need a secure way to retrieve passwords from mobile devices, at times without Internet connectivity. And they need a way to review and approve password access requests while on the go. The Password Manager Pro iPhone app meets both challenges head on."

ManageEngine Tackles Latest Mobile Trends at Mobile World Congress
Yahoo Finance

"By just about every measure, mobile is exploding on the world stage, including the enterprise," said Raj Sabhlok, president of ManageEngine, a division of Zoho Corp. "As a result, we are seeing tremendous interest in basic as well as advanced MDM capabilities from enterprise IT organizations that want to get ahead and stay ahead of the mobile curve. We've invested quite a bit of development time in bolstering our core device management feature set as well as adding next-generation functionality such as BYOA and near field communication support."

ManageEngine Ships Free iPhone App for Server, Website Monitoring
Yahoo Finance

"Considering the influence mobile is having on network management, it is only fair that the industry equips its IT force with utilities that let them manage their network from anywhere," said Shailesh Kumar Davey, vice president of engineering at ManageEngine. "The PingTool for iPhone is our latest contribution to that goal. The fact that this tool, like our other free tools, is fully functional and available at absolutely no cost makes it all the more compelling for users."

ManageEngine Charts 2013 Course to Mastery of Mobile App Usability, Device Management

"Mobile gives enterprises - and enterprise IT organizations - the opportunity to truly operate 24x7, and we want to make that opportunity a reality for IT professionals," said Raj Sabhlok, president of Zoho Corp., parent company of ManageEngine. "With that goal in sight, we're taking mobile enablement and mobile device management to the next level this year. We will be introducing breakthrough new voice functionality to improve productivity for IT staff. We'll be extending our BYOD feature set and introducing BYOA capabilities, so companies can accommodate those trends while maintaining their security."

ManageEngine Introduces Industry-First iPhone Voice App for MSP Help Desk at Mobile World Congress 2013

"The surge in smartphone adoption and trends like BYOD are increasing enterprise mobility," said Jayakumar Karumbasalam, product manager at ManageEngine. "With the iPhone app for ServiceDesk Plus-MSP, we're introducing 'Siri for the help desk' - breakthrough voice capabilities that empower MSPs to take advantage of today's mobile trends. Our iPhone app lets MSPs establish mobile access to their business-critical help desk software so they can respond and resolve issues around the clock and around the world, increasing the efficiency of their help desk - and their bottom line."

ManageEngine Introduces Industry's First Voice-Driven Mobile App for Help Desk at Mobile World Congress 2013
Yahoo Finance

"Think of this as Siri for the help desk," said Raj Sabhlok, president of ManageEngine. "The ServiceDesk Plus voice-enabled iPhone app delivers groundbreaking new functionality that nobody else is offering for the IT help desk. Our new iPhone app is going to change the way people think about operating their help desk, and it's going to make IT technicians' lives simpler, faster, more satisfying and more productive."

ManageEngine Monitors Application Performance for Big Data and NoSQL
EON - Enhanced Online News

"NoSQL technologies are relatively new and expertise is hard to find, and that makes it difficult to ensure the performance of big data," said Gibu Mathew, director of product management at ManageEngine. "With out-of-the-box support for Apache Cassandra and MongoDB, Applications Manager can empower existing IT teams and make it easy for businesses to justify their investments in big data technologies."

ManageEngine at Cisco Live: Showcases DCIM Software with 3D Graphics and High Performance Reporting

"You can't manage what you can't see. This is why we added DCIM visualization features that would provide datacenter managers with the same level of reassurance as physically walking up to each rack and checking it live. Instead of relying on old techniques such as datacenter documentation, datacenter managers can now model their racks and floors per the exact physical dimensions and then view the virtual datacenter from their iPad or mobile device for status as well as change management requirements. It is much easier to see a free space in a rack visually in 3D than scanning through pages of documentation," said Dev Anand, director of product management at MangeEngine.

ManageEngine Firewall Analyzer, EventLog Analyzer Named Finalists in Info Security Products Guide's Global Excellence Awards
Yahoo Finance

"We have always believed in staying ahead of the curve both in technology adoption and product innovation," said Ajay Kumar, product marketing manager, ManageEngine. "This recognition from Info Security Products Guide is a testament of ManageEngine's commitment to help organizations successfully address their IT management and security challenges."

ManageEngine Fortifies Desktop Central with Android Device Support
EON - Enhanced Online News

"The mobile usage trends will eventually drive sharp increases in demand for enterprise MDM solutions that embrace BYOD while ensuring enterprise data security," said Mathivanan Venkatachalam, director of product management at ManageEngine. "The growing Android market and increasing demand for Android support among our customer base encouraged us to add Android support to Desktop Central as quickly as possible."

ManageEngine Password Manager Pro Consolidates Leadership Position in Privileged Identity Management with Soaring Customer Base in 2012
Yahoo Finance

"Privileged passwords that grant unlimited access privileges are aptly referred to as the keys-to-the-kingdom. A haphazard style of privileged password management often lies at the root of cyber security incidents," said Rajesh Ganesan, director of product management at ManageEngine. "With cyber-threats looming large, IT divisions of enterprises of all types, sizes and domains are now paying serious attention to shared administrative password management. Password Manager Pro perfectly meets industry requirements and comes as a 'must-have' solution."

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