User Management

User management for MSPs enables MSP admins to efficiently control access, assign roles, and configure alert preferences across customer accounts. With options to manage users and define access permissions, MSPs can ensure secure, role-based access and streamlined communication during outages or incidents.

Below are the list of user management actions available for MSPs:

Users and alerts

Easily add users, assign roles, and customize alert preferences to control access and streamline outage notifications within your OpManager Nexus MSP account.

Access permissions

Define user roles and access permissions in your OpManager Nexus MSP account to manage access and streamline monitoring across customer accounts securely.

User Alert Group

Group users and tailor alert settings with User Alert Groups to ensure the right contacts receive timely incident notifications across your OpManager Nexus MSP account.