About this interview

With cloud migration rapidly gaining popularity in Europe's IT space, organizations need to achieve complete visibility over their ITOps environments to keep up with the complexity. This is where AIOps and full-stack observability come in.

In our latest video in The ITOM spotlight series, we interviewed Luis Pedroche Montes, business development manager at ALSO Spain and one of our long-standing partners.

What we discussed

  • The current state of ITOps in Spain
  • The challenges that come with moving to the cloud
  • The role of AIOps and observability in navigating modern IT environments
  • How ManageEngine ITOM products stand out from the competition

About the speaker

luis-pedroche-montes

Luis Pedroche Montes is a seasoned IT and business development professional with over 20 years of experience across IT infrastructure management, pre-sales consulting, quality assurance, and channel development. He has deep expertise in enterprise monitoring, ITSM, mobility, and infrastructure solutions, combined with strong commercial acumen and pre-/post-sales experience. Skilled in vendor liaison, channel development, solution consulting, and managing end-to-end technical engagements.