# ManageEngine ITOM solutions for government and NGOs | OpManager Plus ## Drive operational efficiency in government organizations and NGOs with OpManager Nexus ![Gartner](https://www.manageengine.com/it-operations-management/images/outbound-activity/gartner-logo.png) ![4.4/5](https://www.manageengine.com/it-operations-management/images/outbound-activity/rating.svg) 4.4/5 ![Capterra](https://www.manageengine.com/it-operations-management/images/outbound-activity/capterra-logo.png) ![4.5/5](https://www.manageengine.com/it-operations-management/images/outbound-activity/rating.svg) 4.5/5 ![G2](https://www.manageengine.com/it-operations-management/images/outbound-activity/g2-logo.png) ![4.5/5](https://www.manageengine.com/it-operations-management/images/outbound-activity/rating.svg) 4.5/5 ## Trusted ITOM solution for over 20 years OpManager Nexus is a comprehensive, all-in-one IT operations management solution by ManageEngine. Our integrated solution provides in-depth visibility into all your organization's critical IT operations, thus eliminating the need to deploy multiple solutions to do the same. Monitor the health, availability, and performance of your entire IT infrastructure, including networks, servers, applications, switch ports, VMware virtual machines, to name a few. Additionally, manage bandwidth, firewalls policies, and configurations changes with ease. Streamline your IT operations, optimize performance, and yield maximum productivity with our AI-powered solution. ## Our customers ![](https://www.manageengine.com/it-operations-management/images/outbound-activity/wfp.png) World Food Programme ![](https://www.manageengine.com/it-operations-management/images/outbound-activity/fontana.png) Fontana California ![](https://www.manageengine.com/it-operations-management/images/outbound-activity/treasury.png) Department of the Treasury - State of Louisiana ![](https://www.manageengine.com/it-operations-management/images/outbound-activity/mdec.png) Malaysia Digital Economy Corporation ![](https://www.manageengine.com/it-operations-management/images/outbound-activity/uae.png) General Authority for the Security of Ports (UAE) ![](https://www.manageengine.com/it-operations-management/images/outbound-activity/ports-of-jersy.png) Ports of Jersey ![](https://www.manageengine.com/it-operations-management/images/outbound-activity/snoc.png) Sharjah National Oil Corporation (SNOC) ![](https://www.manageengine.com/it-operations-management/images/outbound-activity/tanzania.png) Tanzania Ministry of Industry, Trade and Investment ## Take control of your entire IT infrastructure with our comprehensive monitoring solution ### Gain insights into your critical systems and applications We offer customizable dashboards that displays KPIs, alerts, and other important metrics. IT teams can also customize and get detailed reports for a better grasp of the behavior and performance of their critical systems and applications. ![](https://www.manageengine.com/it-operations-management/images/outbound-activity/oba5.svg) ### Scale easily and adapt to the evolving technological landscape As your IT infrastructure grows, you need to plan for future scalability. We provide capacity planning tools that analyze historical data, predict future growth patterns, and help you make informed decisions about expanding your infrastructure. ![](https://www.manageengine.com/it-operations-management/images/outbound-activity/oba1.svg) ### Make intelligent data-driven decisions to reduce downtime By leveraging the power of AI and ML to analyze vast amounts of historical data, your IT admins can easily identify performance bottlenecks and make informed decisions. ![](https://www.manageengine.com/it-operations-management/images/outbound-activity/oba2.svg) ### Reduce manual effort and achieve operational efficiency Manage your dynamic IT environment with adaptive thresholds, and use workflow automation to automate repetitive tasks and perform routine maintenance activities. By automating these processes, you can save time, reduce human errors, and improve overall operational efficiency. ![](https://www.manageengine.com/it-operations-management/images/outbound-activity/oba3.svg) ### Deliver impeccable digital experience to ensure customer satisfaction Track real-time data of your end users' behavior, page response times, and the Apdex score of your application. Real-time tracking makes it easier for you to be proactive when trying to pin down and rectify bottlenecks before they impact end users. ![](https://www.manageengine.com/it-operations-management/images/outbound-activity/oba4.svg) ## Key highlights of OpManager Nexus ### Network monitoring Manage all the network devices—like routers, switches, firewalls, wireless LAN controllers, and load balancers—and monitor their availability, response time, latency, and bandwidth utilization (among other KPIs) to ensure that the network is running efficiently. ### Applications performance monitoring Monitor and get insights into the performance of critical applications used for tax filing, permit requests, and voter registration. Track critical metrics like page rendering time, download time, and more, all from a centralized place. ### Server and storage monitoring Monitor the performance of your databases, as well as web, mail, and file servers. Monitor various parameters of SAN components such as RAIDs, FC switches, and tape libraries. ### Traffic and bandwidth analysis Gain real-time visibility into your network traffic and bandwidth usage across interfaces, IPs, access points, SSIDs, and WAN links. Track IPSLAs and eliminate potential network bottlenecks. ### Firewall log analysis Investigate specific security incidents by analyzing firewall logs. Security teams can use the search and filter options to identify potential attack patterns or anomalous behavior. ### Configuration management Manage configuration changes for all network devices from a single-console with configuration change detection, automatic configuration backups, and scheduled configuration backups, as well as automation for configuration changes and rollbacks. ### Compliance management Ensure that your IT infrastructure is compliant with regulations by monitoring access controls, auditing logs, and performing other compliance-related tasks. ### Digital experience monitoring Proactively monitor the front end of your web applications with end-to-end transaction tracing to ensure optimum performance. ### Hybrid cloud monitoring Monitor your private cloud, as well as a wide range of public cloud services like AWS, Azure, Oracle, GCP, Office 365, and OpenStack, to name a few. ### Database monitoring Monitor your database management systems like Oracle, MSSQL, MySQL, Azure, and AWS Aurora. ### Automation Streamline IT tasks and reduce manual work with our solution's automation capabilities and enable IT staff to focus on higher-level strategic initiatives. ### Integrations Integrate using REST API and WebHook to facilitate seamless communication with various automation tools and platforms. ### AI-powered capabilities **Detect anomalies:** With Adaptive Thresholds, you can identify anomalies in the network and resolve them using OpManager's workflow automation tool. **Reduce MTTR:** OpManager's Adaptive Thresholds work using Machine Learning algorithms which reduce the MTTR of network admins and allow for faster troubleshooting. **Predict future utilization:** OpManager uses existing data to predict future storage, CPU and memory consumption. ## Customer success stories ![Resources](https://www.manageengine.com/it-operations-management/images/outbound-activity/resources.svg) Saline County Sheriff's Office delivers secure and superior public service and safety using OpManager Nexus [Read more](https://www.manageengine.com/it-operations-management/saline-county-sheriffs-office-scso-cs.html) ![Case study](https://www.manageengine.com/it-operations-management/images/outbound-activity/case-study2.svg) AIDcares Achieves Unparalleled Visibility with Applications Manager [Read more](https://www.manageengine.com/products/applications_manager/aidcares-case-study.html) ## You might be interested in ![Ebook](https://www.manageengine.com/it-operations-management/images/outbound-activity/ebook-wlc-monitoring.svg) Ebook ### An enterprise network admin's guide to WLC monitoring: Overview, best practices, and solutions [Read more](https://www.manageengine.com/network-monitoring/wireless-LAN-controller-monitoring-ebook.html?GovtNgo) ![Infographic](https://www.manageengine.com/it-operations-management/images/outbound-activity/state-of-itom-2023.svg) Infographic ### The state of ITOM in 2023. How organizations plan to approach observability, AIOps, and more. [Read more](https://www.manageengine.com/it-operations-management/the-state-of-itom-in-2023.html?GovtNgo) ![Whitepaper](https://www.manageengine.com/it-operations-management/images/outbound-activity/aiops-whitepaper.svg) Whitepaper ### Navigating the path to proactive IT operations. Explore AIOps and how it can enhance your ITOps. [Read more](https://www.manageengine.com/it-operations-management/aiops-navigating-the-path-to-proactive-it-operations.html?GovtNgos) ## Video Zone [![OpManager Customer Videos](https://www.manageengine.com/itom/images/rojan.png)](https://www.youtube-nocookie.com/embed/S2iKjzAVqDk) Michael Senatore, Operations Manager, Rojan Australia Pty Ltd. - [Venkatesan Veerappan, IT Consultant](https://www.youtube-nocookie.com/embed/jUzzmUtfHqk) - [Mohd Jaffer Tawfiq Murtaja, Information Security officer from Al Ain sports club](https://www.youtube-nocookie.com/embed/uHLDGrqQLR8) - [Jonathan ManageEngine Customer](https://www.youtube-nocookie.com/embed/okWd0sJKWhw) - [IT Admin from "Royal flying doctor service", Australia](https://www.youtube-nocookie.com/embed/sjU0_Nf1bZA) - [Michael Senatore, Operations Manager, Rojan Australia Pty Ltd.](https://www.youtube-nocookie.com/embed/S2iKjzAVqDk) - [Michael - Network & Tech, ManageEngine Customer](https://www.youtube-nocookie.com/embed/LpOz4bNWh4M) - [Altaleb Alshenqiti - Ministry of National Guard - Health Affairs](https://www.youtube-nocookie.com/embed/ZbfN9UwOSjk) - [Donald Stewart, IT Manager from Crest Industries](https://www.youtube-nocookie.com/embed/PY6_xgXaHNQ) - [John Rosser, MIS Manager - Yale Chase Equipment & Services](https://www.youtube-nocookie.com/embed/D24A5R45wlU) - [David Tremont, Associate Directory of Infrastructure,USA](https://www.youtube-nocookie.com/embed/9dcr7c5c_BU) ## Related Products - [Network Monitoring Software](https://www.manageengine.com/network-monitoring/?relPrd) - [Application Performance Monitoring](https://www.manageengine.com/products/applications_manager/?relPrd) - [Bandwidth Monitoring & Traffic Analysis](https://www.manageengine.com/products/netflow/?relPrd) - [Network Configuration Management](https://www.manageengine.com/network-configuration-manager/?relPrd) - [Switch Port & IP Address Management](https://www.manageengine.com/products/oputils/?relPrd) - [Firewall Management](https://www.manageengine.com/products/firewall/?relPrd) - [IT Operations Management](https://www.manageengine.com/it-operations-management/)