Manage Storage Devices

This section is applicable to the following editions of IT360 - Professional Edition, Enterprise Edition (Probes only) and MSP Edition (Probes only).

Storage module provides options to:

  1. Add new device

  2. Modify credentials of added device

  3. Modify device details

  4. Delete device

1. Steps to Add a Storage Device

Note : Only the Admin users can add device(s).
  1. Login to IT360 console with the Username and Password of an Admin user.

  2. Click the Admin tab in the header pane.

  3. Click Discover/Add under Discovery.

  4. Choose the option Add from the Discover/Add type dropdown and select the Storage radio button. The Add device form is shown.

Look at the below screenshots depicting the Add device form for Professional and MSP editions:



  1. Enter the IP address of the new device.

  2. Choose the Customer and Site from the available dropdowns. (This step is applicable only for MSP edition)

  3. Choose the Device Type, from Raid, FC Switch, Tape Library and Host.

  4. Depending on the Device Type selected, the below other required fields appear. You need to fill them.

  5. The option for 'Ping the given IP' can either be checked or unchecked, depending on the ping facility available for the device.

  6. Once you have configured the above details, click Add Device.

The device is added and a confirmation message is shown. The added device get listed in the table below the Add Device form. You can click on the device link to navigate to the device properties page.

In case of non discovery of the device, you can follow the troubleshooting tips displayed in the webclient and try readding the device.


1. Ensure that the device is reachable from the server, in which the Storage module is running.

2. Before adding a device, make sure that you have a valid license under C1_3 category for that device. Else, a message is displayed.


2. Steps to Edit Credentials of Added Device

Using this option, you can change/edit the existing device access details. Suppose a device is added in the Storage module and during its scheduled maintenance the password is changed. Since the device access details are changed, the Storage module would not be able to collect the status or performance information. In this case, you can use this Edit option and modify the password in the Storage module, so that it would be able to collect the information from the device.

 Follow the below steps:

  1. Below the Add Device form, the list of Storage Devices is found. Click the Edit icon against the required device.

  2. In the Edit Device Access details form that pops up, overwrite the old values with the new credentials (e.g. Name/IP Address, Provider, etc) to be used for accessing the device.

  3. Click on Save.


3. Editing Device Details

Note : Only the Admin users can add device(s).
  1. Click the Device Name link among the the list of Storage Devices below the Add Device form. (look at the below screenshot)

  1. The Storage Infrastructure page is shown as below, which displays the device properties such as:

  1. Click the Edit icon beside the Device Info section. The editable values (e.g. Location) are shown in textboxes. You can change the required values and click Submit to save the entries in the database.

  2. Click the graph under Today`s Availability to view the Availability StatisticsReport.

  3. Click Configure under Status Monitor to Enable/Disable polling for this device and to set the Monitoring Interval.

  4. You can view the following links under View. On clicking each of the below link, the properties under that heading are displayed. You can edit a few details like OS Name, Location, etc.

  1. Under Actions, you can Manage/Unmanage and configure Telnet for the device.


4. Steps to Delete a device

Note: When you delete a device, all its sub-components (such as ports), its alarms, and its events are also deleted permanently from the database.


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