ITOM Newsletter  |  Jul 2021
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Highlights of the month


Enabling and disabling add-on modules is now user-specific

Previously, add-on modules were enabled or disabled globally. Users can now choose to show or hide their authorized add-ons. Learn more & upgrade

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Applications Manager:

Support for new widgets

The World Map View widget shows monitor groups and subgroups on a map, and the Alarm Summary Widget lists the alerts for all monitors and groups. Learn more & upgrade

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NetFlow Analyzer:

Manage users better with custom roles

You can now create and assign custom roles in addition to the default user roles in NetFlow Analyzer. Learn more & upgrade

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Network Configuration Manager:

ServiceNow integration

Users can now integrate Network Configuration Manager with ServiceNow and sync network devices from the ServiceNow CMDB to the Network Configuration Manager Inventory. Learn more & upgrade

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Firewall Analyzer:

Better firewall management with Jira Service Desk and ServiceDesk Plus On-Demand

Firewall Analyzer now integrates with Jira Service Desk and ServiceDesk Plus On-Demand to simplify alert management with Notification Templates. Learn more & upgrade

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Keep your network IP conflict-free with OpUtils

With OpUtils' new IP conflict alerts, detect and view when and how IP address conflicts happen in your network. Learn more & upgrade

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