ITOM Newsletter  |  Oct 2022
Halloween game time, Answer our tricky IT questions to win a gift card.

Highlights of the month


Enjoy OpManager's comprehensive view from ServiceDesk Plus

Layer2 relationships can now be synced from OpManager to ServiceDesk Plus, giving technicians a clear picture about the issue at hand. Learn more

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Applications Manager:

Comprehensive Azure Load Balancer monitoring

Gain insights into critical KPIs and resolve performance issues instantly for Azure Load Balancer. Learn more & upgrade

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NetFlow Analyzer:

Interface speed change alerts, enhanced reports, and more

The Inventory Updater, Flow Filters, SNMP bulk update operations, and NetMask value calculation have all been enhanced to offer a better user experience. Learn more & upgrade

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Network Configuration Manager:

Implementation of PII search

In the privacy settings, PII search and update has been implemented. Learn more & upgrade

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Firewall Analyzer:

Extending report download formats for easy use

Firewall Analyzer has added the option to download Policy Overview, Optimization, and Cleanup Schedule reports in CSV and XLS format. Learn more & upgrade

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Extending audit support for System Explorer

OpUtils now audits user actions carried out with System Explorer. Learn more & upgrade

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Goodreads for networking enthusiasts



Benefits of Apache web server monitoring tools

Learn more

5 common Java performance problems and how to avoid them

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Java application performance metrics 101

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Case Study

OpManager enhances Victoria University's network performance, accuracy, and reliability.

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Online Trainings


Keep your network safe from external threats.

Nov. 1st & 8th - 11am EDT | 6am GMT

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Applications Manager

Outride the challenges in application and IT infrastructure performance monitoring

Nov. 3rd - 11am EDT | 6am GMT

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Secure IPs and switch ports from rogue access

Nov. 15th - 11am EST | 6am GMT

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Network Configuration Manager

Learn the tips and tricks to manage your network devices efficiently

Nov. 10th & 17th - 11am EDT | 6am GMT

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How to prevent IP address conflicts in your network

Nov. 3rd - 11am EDT

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Cisco router configuration backup
(Network Configuration Manager)

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