ITOM Newsletter – March 2019
OpManager showcased in Gartner MQ again

IT Operations Management Solutions' Highlights


Easy network management with device or interface groups

Network administrators can now group devices and interfaces for efficient and organized network management.

Applications Manager

Now integrates with the cloud version of ServiceDesk Plus

Cloud, on-premises, or MSP, integrate your ServiceDesk Plus deployment with Applications Manager to resolve performance issues and obtain quicker updates.

NetFlow Analyzer

Log trouble tickets automatically with ServiceDesk Plus integration

You can now log ServiceDesk Plus and ServiceDesk Plus MSP tickets for alerts which can be auto-assigned to any technician, making troubleshooting easier.

Network Configuration Manager

Know the live status of device discovery

Discovery reports have been added to Network Configuration Manager, allowing users to see the discovery progress live.

Firewall Analyzer

Now start monitoring Sophos UTM and XG firewalls

Firewall Analyzer now supports rule management and compliance reports for Sophos UTM and XG devices using vendor APIs.


In-product assistance messages: Never miss a critical network task

OpUtils now has notification messages for product assistance, which helps users easily navigate the product.


Free online training


Free OpManager training series

April 3, 10, 17, & 24, 2019
6:30am GMT | 11:30am EDT

Register now


Protect your network from threats | Optimize firewall performance

April 16 & 23, 2019
6:30am GMT | 11:30am EDT

Register now

Free ITOM Seminar
Attend. Learn. Explore.


Roma, Padova, Milano

April 10, 11, & 12, 2019


Microsoft Ignite

April 24 - 25, 2019
Stockholm, Sweden

Gartner IT Infrstructure Operations and Cloud Strategies

April 24 - 25, 2019
Sao Paulo, Brazil

Visit our booth

Network Monitoring Basics Every IT Professional Should Know

Learn the basics of network monitoring


Blog - APM

Map the impact of
application performance issues on
business goals

Learn more


Use the all new Group feature in OpManager to logically combine elements together for organized network management.

Learn more

Feature of the month

Built-in terminal added to Network Configuration Manager
Carry out terminal functions for all devices using the Terminal tab, completely eliminating the need for an external emulator.



OpManager: Learn how to set response time and packet loss threshold values for a group of devices in OpManager.


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