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Free IT Operations Management workshop - 2019

Learn industry standard tips to address network, server, application management challenges and get certified!

  • Doha

    Sept 30

    Sheraton Grand Doha Resort & Convention Hotel

What's in it for you

  • Gain insight into industry best practices of IT Operations Management across the globe.

  • Learn how to identify and troubleshoot critical application, server, and network monitoring challenges.

  • Learn how to leverage log analytics and network configuration management software to secure your network devices.

  • Explore our solutions and participate in interactive product demo sessions.

  • Meet our product experts and discuss the commonly faced IT Operations Management challenges with them.

  • Attend the workshop, take a simple test on all the IT Operations Management products and get certified as an ITOM expert.


  • 09.00am to 11.00am


    1. Discover and Monitor Networks and Servers
    2. Rule Engine to Automate Monitoring
    3. Availability and Performance Monitoring
    4. Custom Monitors and Device Templates
    5. Virtualization
    6. Network and Fault Management
    7. Business Views, and Dashboard Reports
  • 11.00am to 11.15am


  • 11.15am to 12.15pm

    Applications Manager

    1. Visibility & insight into applications
    2. Dependancy mapping
    3. Identify app components responsible for performance bottlenecks
    4. Identify the SQL Query thats slowing down the web applications
    5. End User Monitoring
  • 12.15pm to 01.15pm


  • 01.15pm to 02.15pm

    Applications Manager

    1. Monitoring application servers, services 24/7
    2. Analyzing memory and thread details to isolate issues
    3. Monitoring JDBC, servlets and detection of failed processes, services
    4. Configuring JAVA actions
    5. Monitoring key database metrics
    6. Optimizing database performance
  • 02.15pm to 03.00pm

    NetFlow Analyzer

    1. Easy ways of exporting flows
    2. Traffic grouping & in-depth traffic visibility
    3. Troubleshooting with forensics
    4. Traffic shaping, capacity planning, and billing
    5. Customizing data storage
  • 03.00pm to 03.15pm


  • 03.15pm to 04.00pm

    Network Configuration Manager

    1. Configuration management & upload
    2. Change tracking and notifications
    3. Role-based access control
    4. Firmware upgrade and automation using configlets
    5. Disaster recovery with baseline configuration
  • 04.00pm to 04.45pm

    Firewall Analyzer

    1. Configuring firewalls
    2. Importing firewall logs
    3. Classification of reports
    4. Alerts & notifications
    5. Optimizing firewall rules & policies
    6. Standards & compliance management
  • 04.45pm to 05.15pm

    Test & Certification

Venue Details

  • Sheraton Grand Doha Resort & Convention Hotel

    Al Corniche Street, P.O. Box 6000, Doha Qatar


Hear it from the attendees

My overall experience at the workshop is awesome, it's very informative. I learned best practices as well as the products of Manage Engine.

- Mike Alvin S. Santos - IT Lead, 51Talk Philippines Inc

The seminar gave me complete insight into the challenges faced by IT teams and how to resolve them

- Lilian Perez Heras - Associate Director, ACTUM

The seminar is very useful for those who want to know more about new technologies and stay updated on existing ones

Pablo Battaglini - CTO, PyP Informatica SRL

Excellent seminar. Important IT Monitoring challenges were appropriately addressed

Mellerlin Borges - Automation Programmer - Trend

Know Your Presenters

  • Krishnan


    Product Specialist



    Product Specialist

Krishnan is a Technical Consultant in ManageEngine, a division of Zoho corporation with a good knowledge of Design, Installation, Configuration, and Troubleshooting of various ITOM products. He has handled several implementations and online training for multiple customers across the globe. He is specialized in identifying and removing the root cause of the network issue from the customer's environment and provide them with a better solution.
Arun Kannan is a highly experienced product consultant at ManageEngine. Arun joined ManageEngine in 2013 as a technical engineer. Since acquiring his MBA from the prestigious Cass Business School, London, Arun has been rigorously involved in the Application and Networking domains helping organizations across the globe with their implementation strategies. Today he serves as an important member of ManageEngine's IT Operations Management team overseeing customer support and implementation training activities.

Contact us

Zoho Corporation Private Limited

4141 Hacienda Drive, Pleasanton, California 94588, USA
Phone: +1-925-924-9500 | Email:

Happy Customers

© 2019 Zoho Corporation Pvt. Ltd. All rights reserved.

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