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Configuring Mobile App

You can now access Desktop Central MSP on the go, by using an app exclusively designed for iOS devices. Desktop Central MSP app is supported from build #91110  and later versions. You can manage computers running Windows, Mac and Linux operating system. You can download the mobile app from the app store. This app is supported for iphone and ipad. After downloading and installing the mobile app, you will have to provide the following information:

Server Name : Specify the Desktop Central MSP server name or IP. This should be reachable from devices outside the enterprise.

Port : 80240 (Specify the port number that you have used)

Mode : HTTP/HTTPs

Two Factor authentication is currently not supported on the mobile app. After providing the above mentioned details, you will be prompted to enter the user name and password. SoM and Inventory are the features currently supported on the mobile app. You can now start performing the below mentioned desktop management activities:

  • Scan computers
  • Fetch Hardware and Software details
  • Add or remove computers from SoM
  • Manage Prohibited Software
  • Install/uninstall agents
  • Mobile App is supported only for customers running Enterprise Edition of Desktop Central MSP, build 91110 or later versions.
  • Two Factor authentication is currently not supported on the mobile app.
  • Access to the contents in the mobile is determined by the role and permissions for every user. For example, if a user has read only role in Desktop Central MSP, his access using the app will remain the same.