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Applicable For Desktop Central MSP 
 
 

Working with Desktop Central MSP

Table of contents

  1. Starting Desktop Central MSP
  2. Launching Desktop Central MSP client
  3. Steps to perform after initial login
  4. Stopping Desktop Central MSP

Starting Desktop Central MSP

The following are methods of starting Desktop Central -

  • Select Start -> Programs -> ManageEngine Desktop Central MSP -> Start Desktop Central MSP
  • In the notification area of the task bar -> Right click on -> ManageEngine Desktop Central MSP icon -> Start Service
  • Run services.msc -> Right click on -> ManageEngine Desktop Central MSP Server -> Start

On starting the Desktop Central MSP, the client is automatically launched in the default browser.

The following processes are started along with the Desktop Central MSP:

  1. java.exe - Desktop Central MSP Server
  2. postgres.exe - Database Server
  3. wrapper.exe - For system tray operations
  4. MEDCCPUMonitor.exe - For troubleshooting purposes

When Desktop Central MSP is started in Windows XP / Windows 2003 machines with firewall enabled, Windows will pop up security alerts asking whether to block or unblock the the following programs as shown in the images below:

  1. Java(TM) 2 Platform Standard Edition binary - Java.

You should Unblock these programs to start Desktop Central MSP.

 

Java Alert

 

Fig: Java Alert

 

Launching the Desktop Central MSP Client

To launch the Desktop Central MSP client,

  1. Open a web browser and type http://hostname:8040 in the address bar. Here the hostname refers to the DNS name of the machine where Desktop Central MSP is running.

  2. Specify the user name and password as admin in the respective fields and click Login.

Steps to perform after initial login

When you login to Desktop Central MSP for the first time, perform the following steps:

  1. Define the scope of management - Scope can be limited to a small set of computers or the whole domain.

  2. Define and apply configurations to either users or computers. The applied configurations will take effect during user logon for user configurations and during reboot for computer configurations.

  3. Setup Patch Management Module

  4. Setup Software Deployment Module

  5. Setup Inventory Management

Stopping Desktop Central

To stop Desktop Central, select Start -> Programs -> ManageEngine Desktop Central MSP -> Stop Desktop Central MSP