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Remote Desktop Sharing

The Remote Desktop Sharing feature in Desktop Central MSP enables administrators to access remote computers in a network. This Web-based feature enables you to access all computers.

Read the following sections to learn more about the Remote Desktop Sharing feature:

  1. Prerequisites

  2. Making required settings

  3. Connecting to remote computers

  4. Transferring files

  5. Troubleshooting tips

Advantages

The advantages of using the Remote Desktop Sharing feature are as follows:

  1. Does not require authentication to gain access to a remote computer

  2. Supports viewing and accessing remote computers using Active X and Java Plug-ins

  3. Enables administrators to prompt users for confirmation before providing access to a remote desktop

  4. Ability to record the remote sessions for audit purpose