Deploying Software Applications to Remote Offices

You can deploy software-application packages to remote offices using:

The network share mentioned above is created in the respective remote offices. It is not the same network share that is available in the Desktop Central server.

Using the HTTP upload option

The HTTP upload option allows you to upload files required to install a software application directly. It is recommended that you use this option. To deploy a software application to a remote office using the HTTP upload option, follow the steps given below:

  1. Click the Software Deployment tab
  2. Click Add Package
  3. Select the package type
  4. Enter a name for the application
  5. Select HTTP Path (URL)
  6. Click Add More
  7. Click Choose File
  8. Choose the required file
  9. Click Open
  10. Enter the required information depending on the package type. For example, installation commands if you are creating an MSIEXEC/EXE/ISS/Command package and the file name if you are creating an MSI package.
  11. Select the required advanced options, if any
  12. Click Add Package
  13. On the Packages page, click the Install Software icon against the package you want to install
  14. Create a configuration
  15. Click Deploy
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The configuration settings, executable files and dependency files are stored in the Desktop Central server. The software application is deployed in the following ways depending on the type of remote office:

Remote office with a distribution server

In a remote office with a distribution server, the distribution server contacts the Desktop Central server, during the communication interval that takes place every 2 minutes, to get information about configuration settings, executable files and other files required to install a software application. Once it has replicated the information from the Desktop Central server, the WAN agents will contact the distribution server and collect this information. This takes place during the agent's 90-minute refresh cycle, during startup or during logon—whichever takes place earlier.

Remote office with WAN agents

In a remote office with WAN agents only, the WAN agents contact the Desktop Central server and collect information about the configuration settings, executable files and other files required to install a software application. This takes place during the agent's 90-minute refresh cycle, during startup or during logon—whichever takes place earlier.

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Using the Network Share option

The network share allows you to store files required to install a software application in a common shared folder that is available in a remote office. Each remote office will have a different network share. Therefore, if you want to deploy a software application in two remote offices, you have to create two separate packages for each remote office. To deploy a software application to a remote office using the network share option, follow the steps given below:

  1. Click the Software Deployment tab
  2. Click Add Package
  3. Select the package type
  4. Enter a name for the application
  5. Select Network Path
  6. Click Add More
  7. Enter the required information depending on the package type. For example, installation commands if you are creating an MSIEXEC/EXE/ISS/Command package and the file name with the network path, if you are creating an MSI package.

The file name with the network path should be entered manually.

  1. Select the required advanced options, if any

  2. Click Add Package

  3. On the Packages page, click the Install Software icon against the package you want to install

  4. Create a configuration

  5. Click Deploy


You have deployed a software package to specific computers in your network. The configuration settings are now stored in the network share folder in each remote office. The software application is deployed in the following ways depending on the type of remote office:

When you are deploying a software package to a network share that is not in the Desktop Central server, you must enter the path manually.

Remote office with a distribution server

In a remote office with a distribution server, the distribution server cannot access a network share folder to replicate information. Therefore, the WAN agents access the network-share folder and collect information about the configuration settings, executable files and other files required to install software applications. This takes place during the agent's 90-minute refresh cycle, during startup or during logon—whichever takes place earlier.

Remote office with WAN agents

In a remote office with only WAN agents, the WAN agents access the network-share folder and collect information about the configuration settings. This takes place during the agent's 90-minute refresh cycle, during startup or during logon—whichever takes place earlier.

You have deployed software applications to remote offices in your network.

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