# Usuarios y permisos

Defina los roles de usuario, el modo de importación de usuarios y los grupos de usuarios/soporte.

- [Roles](https://www.manageengine.com/latam/service-desk/help/adminguide/configurations/user-management/configuring-roles.html)
- [Usuarios](https://www.manageengine.com/latam/service-desk/help/adminguide/configurations/user-management/configuring-requesters.html)
- [Técnicos](https://www.manageengine.com/latam/service-desk/help/adminguide/configurations/user-management/configuring-technicians.html)
- [Grupos de usuarios](https://www.manageengine.com/latam/service-desk/help/adminguide/configurations/user-management/user_groups.html)
- [Grupos de soporte](https://www.manageengine.com/latam/service-desk/help/adminguide/configurations/user-management/configuring-groups.html)
- [Roles de grupo](https://www.manageengine.com/latam/service-desk/help/adminguide/group-roles.html)
- [Active Directory](https://www.manageengine.com/latam/service-desk/help/adminguide/configurations/user-management/configuring-active-directory-authentication.html)
- [Inicio de sesión único SAML](https://www.manageengine.com/latam/service-desk/help/adminguide/saml-authentication%24configuration.html)
- [Inicio de sesión único OAuth](https://www.manageengine.com/latam/service-desk/help/adminguide/oauth-authentication-for-single-sign-on.html)
- [Proveedores de OAuth](https://www.manageengine.com/latam/service-desk/help/adminguide/oauth-providers.html)
- [LDAP](https://www.manageengine.com/latam/service-desk/help/adminguide/configurations/user-management/configuring-ldap.html)
- [Sincronización de usuarios de Microsoft Entra ID (Azure AD)](https://www.manageengine.com/latam/service-desk/help/adminguide/microsoft-entra-id-azure-ad-user-sync.html)
- [Configuración de privacidad](https://www.manageengine.com/latam/service-desk/help/adminguide/configurations/general/privacy-settings.html)