How do I move Log360 to a new server?
To move Log360 to a new server, follow the steps listed below:
Note: Please upgrade Log360 to the latest build using the Service Pack before migration. And do not uninstall Log360 from the old machine until the new installation works fine.
- Navigate to <install_dir>/conf (By default: C:\ManageEngine\Log360\conf)
- Open database_params.conf file in a text editor and identify the database that is being used by Log360 in your environment.
- If the database is MySQL or MS SQL, then contact Log360 support for further guidance.
- If the database is PostgreSQL, then continue with the following steps.
- Stop Log360 (If it is running as an application, Start → All Programs → Log360 → Stop Log360, or if it is running as a service, Start → Run → services.msc → Stop the ManageEngine Log360')
- Open command prompt as administrator.
- Navigate to <Installation directory>\bin.
- Run the backupDB.bat file to back up the database of your current installation. This will create a folder named Backup in the installation folder. By default, C:\ManageEngine\Log360. This folder will contain the database in compressed file format.
- Backup patch files, if you have any. Take a copy of the patch folder present in Log360 installation directory (By default: C:\ManageEngine\Log360)
- Download and install the build of the same number on the new server.
- Stop Log360 after installation on the new server.
- Paste the patch folder under the Log360 installation directory (By default: C:\ManageEngine\Log360)
- Copy and paste the compressed database backup file created from the old installation in the following location on the new server: <Installation directory>\Log360\bin (By default: C:\ManageEngine\Log360\bin).
- In the new server, open command prompt as an administrator.
- Navigate to <installation_dir>/bin.
- Execute the restoreDB.bat file from the command prompt using the compressed DB file. For example: restoreDB.bat compressed_file_name.zip.
- Start Log360. (Start → All Programs → Log360 → Start Log360)