Increasing Product Memory

    Last updated on:

    In this page

    Overview

    ManageEngine Log360 may require additional memory allocation to maintain smooth performance. You should consider increasing product memory in the following situations:

    • When the log flow increases and additional memory is recommended.
    • When the product notifies you that more memory is required based on usage.
    • When overall performance is degraded.

    Pre-requisites

    • Take a backup of the wrapper.conf file before making any changes.
    • Plan for a short downtime to restart the application after modifying product memory.

    Steps to increase memory allocation

    Follow these steps to increase the memory allocated to the product:

    1. Navigate to the product installation folder and open the file:server\conf\wrapper.conf
    2. Increase the memory allocation by editing the existing configuration file that includes the default values of initmemory and maxmemory, as shown below:
      # Initial Java Heap Size (in MB)
      wrapper.java.initmemory=1024
      # Maximum Java Heap Size (in MB)
      wrapper.java.maxmemory=1024
    3. Modify the values as per your requirement. The minimum heap value is 1 GB and the maximum heap value is 8 GB.
      Increasing Product Memory
      Figure 1: Increasing allocated memory
    4. Restart the product after memory allocation. The changes will take effect only after the product is restarted.
    Note The heap memory increases automatically in 1024 MB (1 GB) intervals.

    Read also:

    This page explained how to increase memory allocation for Log360.