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Transforming ITSM with security-intelligent workflows using ManageEngine Log360
PRESENTER
Varun
Product expert
Why watch this webinar?
IT help desks are often the first to see the impact of security incidents—but not always the first to know about them. Join our session to learn how the ManageEngine Log360–ServiceDesk Plus integration connects your ITSM workflows with real-time security intelligence.
See how unified log management and automated response actions—such as isolating devices, disabling accounts, restarting services, blocking USBs, or running custom scripts—help you act on alerts faster. Discover how this integration transforms your help desk into a proactive front line for both IT operations and security.
What you'll learn in this webinar:
Explore how ManageEngine Log360 and ServiceDesk Plus work together for
- Centralized visibility: See how SIEM insights flow seamlessly into ITSM for faster response.
- Automated incident creation and SOAR: Trigger direct response actions from your help desk console.
- Unified operations: Bridge IT and security teams through integrated workflows and shared context for fast-track resolution of security adjacent tickets.