Steps to apply M365 Manager Plus service pack

  • Shut down M365 Manager Plus
    • If the product runs as an application, click on Start → All Programs → M365 Manager Plus → Stop M365 Manager Plus.
    • If the product runs as a windows service, click on Start → Run → type "services.msc" → Stop "ManageEngine M365 Manager Plus".
  • Execute the stopDB.bat file under <M365 Manager Plus>\bin directory.
  • Backup M365 Manager Plus by zipping the contents of <M365 Manager Plus> directory.
  • In case of MS SQL Database Server, take a backup of the database also.
  • Open a Command Prompt as an administrator and execute the UpdateManager.bat file under <M365 Manager Plus>\bin directory.
  • Click Browse and select the .ppm file that you have downloaded.
  • Click on Install. Depending on the amount of data to be migrated, the installation procedure may take a few minutes. Please do not terminate prematurely.
  • Click Close and then Exit to quit Update Manager tool.
  • Start M365 Manager Plus.
    • If the product runs as an application, click on Start → All Programs → M365 Manager Plus → Start M365 Manager Plus.
    • If the product runs as a windows service, click on Start → Run → type "services.msc" → right-click "ManageEngine M365 Manager Plus" → Start
Note:
  • If you need to apply more than one service pack, follow the same instructions for each installation.
  • If you have enabled high availability, then follow the steps given below:
    • Shut down both the primary and standby servers.
    • Follow steps (2) through (8) given above, and apply the service pack in both the servers.
    • Start both the primary and standby servers.

How do I find my current build number?

  • Log in to the M365 Manager Plus web client.
  • Click on the License link at the top right corner.
  • Find the Build number.
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