Create an Microsoft 365 service account

Steps to create an Microsoft 365 service account

  • Login to Microsoft 365 as a Global Administrator.
  • Click on Admin.
  • Navigate to Users → Active users in the left pane.
  • Choose Add a user.
  • Enter the Display name and Username. (First name and Last name are optional)
  • Choose the Let me create the password option and provide a password of your choice.
  • Click on Next.
  • A service account does not require a license. Hence, select your usage location and Create user without product license radio button.
  • Click on Next.
  • Select the Admin center access and choose the required roles. (Exchange Admin is mandatory)
  • Click on Next.
  • Choose Finish adding.

Minimum scope

The roles and permissions (minimum scope) required by M365 Manager Plus is listed below.

Feature Roles
Exchange Online general, and audit reports
  • View-Only Audit Logs
  • View-Only Configuration
  • View-Only Recipient
Other general and audit reports, and alert tab
  • Reports Reader
Management tasks
  • User management administrator
  • Exchange administrator
Content search
  • Windows Azure Active Directory
  • Microsoft Graph
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