Creating Zoho Account for MDM MSP Cloud

These are the steps, which needs to be performed before managing a mobile device:

• Creating an account with MDM MSP (ZOHO)
• Signup
• Account Verification
• Login
• Inviting Technicians
• FAQs

Creating an account with MDM MSP

The first thing you need to do, is to create an account with MDM MSP. In fact this account is created with ZOHO, which in turn is used to access MDM MSP. Registering your company details for account creation is only for your management purpose. Only the first user/Super admin is prompted to register the company details with Zoho.

Sign Up

You have to provide the following details to register your organization and sign up for the MDM MSP account:

• Name of the User ( here refers to the Super Admin)
• Name of the company
• Corporate Email
• Phone Number (Optional)
• Password

After filling in the above mentioned details, you get redirected to the MDM MSP product. You can view the features supported and navigate across the product. You are also sent an email, to confirm the registration before enrolling any device.

Account Verification

Admin/First user has to accept the mail sent from MDM MSP and confirm the account creation. Once you have successfully verified your MDM MSP account, then you can start enrolling devices and adding technicians. When you start enrollment process, users are sent two emails, one would be to join the organization and the second to accept the enrollment invitation. When technicians are added, they receive an invite, to join the organization. Joining the organization, authenticates you to access MDM MSP account.

Login

You can login to Mobile Device Manager, by accessing this URL : https://MDM MSP.manageengine.com and signing in with your login credentials.

Inviting Technicians

You can choose to invite technicians to manage mobile devices. Refer to this Inviting Technicians

FAQs

1. Is my personal and company information secure?

Yes, all your personal and company data are secure and cannot be accessed by anyone, including our employees.

2. Can anyone access my personal data stored on MDM MSP server?

No one can access your personal data, it can be accessed only with your login credentials.