Zero Touch Enrollment(ZTE)


Android Zero Touch Enrollment or Android Zero Touch Provisioning(ZTP), is an enrollment method provided by Google for streamlined and easy deployment of organization-owned devices in bulk. It is an easy and secure out-of-the-box enrollment method whereby the devices gets enrolled with MDM, when activated by downloading the ME MDM app which initiates the enrollment.

Advantages of Zero Touch Enrollment


Steps for configuring Zero Touch Enrollment

Associating Google account

You require a Google account(assoicated with your corporate e-mail), to setup the Android Zero Touch Portal. To do that, follow steps below:

Setup Zero Touch portal

You then need to setup the Zero Touch portal with the help of your reseller, which will facilitate the ZTP. To do that, follow steps below:

Add MDM configuration

The device will use this MDM configuration, to initiate zero-touch enrollment. To setup MDM configurations, follow the steps below:

Associate MDM configuration to devices

The last step in the portal is to associate the created MDM configuration to the devices. To do that, follow the steps given below:

Device configuration CSV file format

The CSV file to be uploaded on the portal, should be as specified in the table below:



The parameter to be used for identification. The parameter is always IMEI and it should always be in uppercase.



The value corresponding to the specified modemtype parameter, which is always the IMEI number.



The name of the device maker/manufacturer(Original Equipment Manufacturer: OEM).



The objective of assigning the profile to the device, which in this case is always zero touch enrollment. The parameter is always ZERO_TOUCH and it should always be in uppercase



The ID corresponding to the MDM configuration, to be assigned to the devices. To view the configuration ID, select Configurations from the left pane in the zero touch portal. The number sequence present under ID is the configuration ID for the particular configuration.


Assign Users

The devices get enrolled through Zero Touch enrollment, either during device activation (in case of new devices) or factory reset (in case of devices in use). Now the device must be assigned to a user. You can choose to manually assign users to devices or automate it by allowing users to complete the assignment by entering their directory service credentials. You can additionally add the devices to multiple groups to automate the distribution of profiles, apps and documents to devices. To do that, follow the steps given below:

Automate User Assignment

The user assignment can be automated by enabling the users to enter their directory service credentials upon device activation

Sample CSV Format




  1. The fields Serial Number, User Name, Email Address and Group Name are mandatory. All the other fields are optional. Ensure the specified group name is already created in the MDM server. If values are not provided, default values will be taken.
  2. The default values for various non-mandatory fields are: 
    Domain Name -- MDM
    Owned By -- Corporate
  3. If multiple groups are specified, the group names must be separated with a slash (/)
  4. The first line of the CSV is the column header and the columns can be in any order.
  5. Blank column values should be comma separated.
  6. If the column value contains comma, it should be specified within quotes.

Removing devices from Zero Touch portal

You can remove devices from Zero Touch portal, ensuring these devices cannot be enrolled via Zero Touch Enrollment. You can remove the device by unregistering the device from the portal. It is to be noted that once unreigstered, the device can be added back only by the reseller. To temporarily remove the device from ZTP, it is recommended to remove the configuration associated with the device. To unregister a devices, follow the steps given below:

Click here to know about the ports to be opened for managing mobile devices.

See Also: Device Authentication,Enroll iOS Devices, Enroll KNOX Devices, Enroll Windows Devices, Self Enrollment,Customize ME MDM App

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