Extend your MDM capabilities with out-of-the-box integrations for ITSM, analytics, asset management, app development, and more. Simplify everyday MSP tasks, unify workflows, and save time across all your client accounts.
Product integrations that amplify your MSP operations
Connect Mobile Device Manager Plus MSP with the tools your MSP already relies on—ITSM platforms, analytics suites, asset management, and custom app development—to create a unified operational ecosystem.
- ITSM: ManageEngine ServiceDesk Plus:
Unify ticket management with device management. Execute MDM actions like lock, wipe, locate, remote control, reset password, and trigger alarms directly from ServiceDesk Plus tickets. Log device alerts as tickets automatically and resolve client issues without switching consoles.
- ITSM: ServiceNow:
Integrate your ServiceNow instance with Mobile Device Manager Plus MSP to manage endpoints from your existing ITSM workflows. Lock devices, trigger alarms, reset passwords, locate devices, and initiate wipes; all from ServiceNow—streamlining client service delivery.
- ITSM: Zendesk:
Connect your Zendesk help desk with MDM to execute device commands while resolving client tickets. Perform lock, wipe, alarm, remote control, and password reset actions without leaving the Zendesk interface; reducing resolution times for MSP support teams.
- App development: Zoho Creator:
Deploy custom-built apps to client devices in seconds using Zoho Creator integration. Leverage faster deployment with silent installation capabilities and configure custom installations based on client departments, roles, or device groups.
- Asset management: AssetExplorer:
Track all IT assets—including mobile devices—from one consolidated console. Bring mobile asset reports under the same roof as desktop, server, and network asset data. Generate actionable insights and custom reports across every client's complete asset inventory.
- Analytics: Analytics Plus:
Consolidate granular device management insights across all your client organizations onto a single analytics dashboard. Build custom dashboards, generate AI-powered insights, and collaborate on reports in real time—giving your MSP complete visibility into device health across accounts.
- Mobile threat detection: Check Point:
Automate monitoring of your clients' mobile security posture with Check Point integration. Continuously evaluate device security, categorize devices based on threat level, and implement restrictions on vulnerable devices—proactively protecting client endpoints.
- Workspace management: Zoho One:
Manage workspace apps, devices, and users for clients using Zoho's suite of 45+ apps. Increase BYOD adoption, enforce conditional access, prevent data loss, and unify workspace management—all while maintaining per-client separation and control.
- REST APIs for custom integrations:
Leverage public REST APIs to create custom workflows and integrate Mobile Device Manager Plus MSP with in-house tools and third-party platforms. Build automations tailored to your MSP's specific processes and client requirements—from custom dashboards to automated remediation scripts.
Feature integrations that power device enrollment and app management
Integrate with platform-native enrollment programs, app stores, and directory services to streamline device onboarding and app deployment across all client accounts.
- Android Zero-Touch Enrollment:
Enroll client Android devices automatically right out of the box. Devices purchased through authorized resellers are preconfigured to connect to your MSP console on first boot.
- Samsung Knox Enrollment:
Leverage Samsung Knox Mobile Enrollment to bulk-enroll Samsung devices for client deployments. Automatically apply management profiles and client-specific configurations the moment devices are powered on.
- Apple Business Manager:
Integrate with Apple Business Manager for zero-touch enrollment of iOS, iPadOS, macOS, and tvOS devices across client accounts. Assign devices to client-specific MDM profiles before they're even unboxed.
- Windows Autopilot:
Use Windows Autopilot to preconfigure and automatically enroll client Windows devices during initial setup. Provision devices with the right profiles, apps, and settings;ready for end users on day one.
- Google Play and Chrome Web Store:
Distribute Android and Chrome OS apps to client devices through managed Google Play and Chrome Web Store integration. Silently install, update, and manage app permissions across client device groups.
- Microsoft Store and Microsoft 365:
Deploy Windows apps from Microsoft Store and manage Microsoft 365 app policies across client Windows devices. Configure app-level restrictions and deploy productivity suites to client workforces at scale.
Directory services, certificate management, and OEM integrations
Connect with enterprise directories, certificate authorities, and 30+ OEM vendors to deliver seamless device management across every client's technology stack.
- Directory services integration:
Integrate with Active Directory, Entra ID (formerly Azure AD), Okta, Google Workspace, and Zoho Directory to sync users and groups across client organizations. Automate user-based provisioning, enforce directory-driven access policies, and simplify enrollment with directory credentials, all from your multi-tenant console.
- Certificate authority integration:
Connect with certificate authorities like DigiCert and EJBCA to automate certificate distribution across client device fleets. Use SCEP to scale certificate provisioning for Wi-Fi, VPN, and email profiles; ensuring secure network access for every managed device across every client account.
- OEM vendor integrations (30+):
Leverage OEMConfig and manufacturer-specific integrations for Samsung, Honeywell, Kyocera, Datalogic, Seuic, Spectralink, Bluebird, Nokia, CipherLab, and more. Apply deep, vendor-specific configurations and remote control capabilities across client rugged and enterprise device fleets—supporting 30+ OEMs out of the box.
- AR-based remote support: Zoho Lens:
Deploy Zoho Lens to MDM-managed smart glasses and mobile devices for augmented reality-powered remote troubleshooting. Enable technicians to provide real-time, AR-guided field support to client workforces in manufacturing, logistics, and healthcare environments—without on-site visits.
- Apple School Manager:
Integrate with Apple School Manager for education client deployments. Automate enrollment of classroom iPads and Macs, create Managed Apple IDs for students and teachers, and deploy educational apps and content—all managed centrally from your MSP console.
- Chrome OS device enrollment:
Enroll and manage client Chromebooks and Chrome OS devices through Google Admin integration. Apply device policies, deploy Chrome apps and extensions, and enforce browser restrictions across education and enterprise Chrome OS deployments for your clients.