# Mobile Device Manager Plus MSP build upgrades

## Steps to upgrade

### Step 1

Stop the service of the Mobile Device Manager Plus MSP server.

- Open services on the machine where the MDMP MSP server is installed.
- Find ManageEngine Mobile Device Manager Plus MSP Server.
- Stop the service.

### Step 2

Open the Mobile Device Manager Plus MSP server directory by navigating to **<Installed Directory>\MDMMSP_Home\bin** and double click on **UpdateManager.bat** file.

If you have installed MDMP Server on Windows 10 or above, you should login as a default administrator before running the Update Manager tool. To find MobileDeviceManagerMSPServer_Directory:

- Open services Open services on the machine where the MDMP MSP server is installed.
- Find and double click on ManageEngine MDMP MSP - Server
- There you can find the location where the service is installed.

### Step 3

1. Click **“Browse”** and select the **.ppm** file that you just downloaded.
2. Click **“install”**. The installation may take a few minutes to complete.
3. Wait until the service pack/hotfix is fully installed.
4. Close and exit the Update Manager tool.

**Note:** If the upgrade fails to get installed, it will revert back to the previous version automatically.

### Step 4

1. Start the service of the Mobile Device Manager Plus MSP server.

## Help is always at hand

![ecnew-fea-card-person-3](https://www.manageengine.com/products/desktop-central/images/clip/ecnew-fea-card-person-1.png)

If you still have trouble in updating Mobile Device Manager MSP please write to us at [mobiledevicemanagerplusmsp-support@manageengine.com](https://www.manageengine.com/desktop-management-msp/free-trial.html)