We recommend users to move to the latest version build #10.1.2309.11 (How do I find my Build number?)  
 
Migrate from
Build 92000, 92020, ......,
92951
to Build 10.1.2006.12

Migrate from
Build 10.1.2006.1, 10.1.2006.3, ......,10.1.2309.10
to Build 10.1.2309.11 (released on 31 February 2024) Latest Hotfix

Customers using builds 92000 and above can install this service pack to move to the latest version. Customers using builds 10.1.2006.1 and above can install this service pack.
Download Hotfix Service Pack
   README
Download Hotfix Hotfix
   README

SHA256 checksum hash value: 

 EE75CF2D19CC01C08DF2345ECF9EF5016CC6D0BDA94CCF97DAD96A08A17E9938

SHA256 checksum hash value:

2f73e838f627b55589a6ba1a9ea17377b29d9588180d6ba697478952ffdffa4f

  

 

Instructions to apply Service Packs & Hotfixes 

NOTE: If you have to install intermediate service packs and hotfixes to install the latest version, it is recommended to exit the Update Manager after every PPM installation. Also, installing Service Packs doesn't affect the device enrollment/management or device-MDM MSP server communication
  1. Stop Mobile Device Manager Plus through Start --> Programs --> ManageEngine Mobile Device Manager Plus MSP --> Stop Mobile Device Manager Plus MSP
  2. Important: Take a backup of the Mobile Device Manager Plus MSP installation directory (<Install_Dir>/MDMMSPServer) to avoid any data loss during the upgrade process.
  3. Execute the UpdateManager.bat file present in the <MDMMSP_Home>/bin directory.
  4. Click 'Browse' and select the .ppm file you have downloaded.
  5. Click 'Install' to install the service pack/hotfix. This may take few minutes depending on the amount of data that needs to be migrated.
  6. Wait until the service pack/hotfix is fully installed.
    NOTE: If you have to install intermediate service packs and hotfixes to install the latest version, it is recommended to exit the Update Manager after every PPM installation
  7. Click 'Close' and then click 'Exit' to exit the Update Manager tool.
  8. Now start Mobile Device Manager Plus MSP.

How do I find my Build number?

Log in to Mobile Device Manager Plus MSP web client, the build number is mentioned in the top pane.