Features>Shared Device Management

Shared device management for MSPs

Optimize workforce productivity and data security across your clients' shared device deployments. Configure devices for shift-based, frontline, and education use cases; all from a single multi-tenant console built for managed service providers.

Streamline shared device usage across platforms for every client

Configure and manage shared devices on Apple, Android, and Chrome OS from your multi-tenant console; tailored to each client's shift-based and frontline workforce needs.

  1. Shared Apple devices:

    Convert client iOS and iPadOS devices into shared devices where users access their workspace with Managed Apple ID or Entra ID credentials. Control device configurations and restrict functionalities like clipboard, camera, and microphone per client; ideal for healthcare, retail, and education deployments.

  2. Shared Android devices:

    Integrate with directory services like Entra ID, Active Directory, and Zoho Directory to let client employees access devices with their directory credentials through a dedicated authenticator app. Configure work hours, auto-logout, admin mode locks, and guest mode time limits per client. Automatically wipe local files, SMS, call history, and app data on logout.

  3. Shared Chrome OS devices:

    Restrict device login access to a specific set of users within each client's organizational domain. Enable Guest Mode to allow controlled access for users outside the client's organization when needed—maintaining security while preserving flexibility.

  4. Streamlined sign-in and secure sign-out:

    Leverage SAML-based federation to enable single sign-in and sign-out across client shared devices. Users quickly access device apps by signing in once. When a user signs out, all work data, apps, and logins are automatically wiped—securing data from unauthorized access and creating a fresh workspace for the next user.

  5. User-based app and config provisioning:

    Provision different sets of apps, files, device configurations, and permissions based on each user's role and client requirements. Group users with similar needs and assign resources to user groups. Customize app layouts, pin essential apps, and enforce a unified experience across shared devices for every client.

  6. Security hardening for shared devices:

    Apply client-specific security measures: restrict app installations, block third-party downloads, prevent access to malicious domains, and lock devices to approved apps with limited functionalities. Patch shared devices with OS updates on schedule by notifying the currently logged-in user when deployments are ready.

Deliver the best shared device experience for every client

Balance user productivity with data security across shared device deployments; tailored to each client's industry and workforce.

  1. Reduce IT procurement costs for clients:

    Help education and shift-based clients cut hardware costs by sharing devices among users with staggered schedules. Each user gets a fresh, personalized workspace on sign-in, eliminating the need for one-device-per-employee procurement while maintaining a premium user experience across the board.

  2. Enforce per-client security policies:

    Deploy client-specific security profiles that govern what users can and cannot do on shared devices. Restrict clipboard sharing, enforce encryption, disable camera and microphone access where required, and configure passcode policies—all from reusable templates that scale across client organizations.

  3. Automate session cleanup and data wiping:

    Configure shared devices to automatically purge user data, app caches, browsing history, and login sessions at sign-out. Ensure the next user starts with a clean slate while protecting client data from unauthorized cross-session access; critical for healthcare, finance, and multi-shift retail clients.

  4. Customize branding and home screens per client:

    Apply client-branded wallpapers, custom app icon layouts, and web shortcuts to shared device home screens. Create a consistent, professional appearance across each client's shared device fleet; reinforcing their brand identity while ensuring users find the right apps instantly.

  5. Manage shared devices across industries:

    From hospital ward tablets and retail POS devices to classroom iPads and warehouse scanners, Mobile Device Manager Plus MSP supports shared device management across every client vertical. Apply industry-specific compliance policies (HIPAA, PCI, FERPA) and lockdown controls from a single pane of glass.

  6. Delegate shared device management per client:

    Create custom roles with granular permissions for shared device management. Assign responsibilities to technicians based on client accounts, device groups, or locations; ensuring the right people configure and troubleshoot the right shared devices with the right level of access.

Shared device management for every client industry

No matter the industry vertical your clients operate in, Mobile Device Manager Plus MSP enables simplified and comprehensive shared device management.