# Kiosk Mode & Device Lockdown for MSPs | ManageEngine MDM

Transform your clients' smartphones, tablets, laptops, desktops, and TVs into secured single-purpose devices. Deploy and manage kiosk lockdowns across multiple client organizations from a single multi-tenant console built for managed service providers.

## Simplified deployment of purpose-built devices across every client

From onboarding to troubleshooting, deploy and maintain kiosk devices for your clients in retail, healthcare, education, and logistics; all from one console.

1. **Onboard:**
   Use zero-touch enrollment options to bring your clients' kiosk devices under management. Automatically apply kiosk profiles during enrollment so devices are locked down from the moment they're powered on.

2. **Customize:**
   Set up networks, settings, restrictions, apps, and home screens per client. Configure client-specific kiosk layouts tailored to each organization's branding and use case requirements.

3. **Maintain:**
   Get critical alerts and schedule reports on kiosk device health across client accounts. Silently push app and OS updates to kiosk devices at scheduled times to avoid disruption.

4. **Troubleshoot:**
   Remotely control kiosk devices across any client account without requiring user intervention. Diagnose and resolve issues on unattended kiosk devices from anywhere.

## Enhance user experience while ensuring productivity and security across clients

Deliver locked-down, purpose-built devices that meet each client's operational needs without compromising security or usability.

1. **Set up everything you need:**
   Configure settings, apps, network policies, content, and security policies per client account. Ensure kiosk devices are fully provisioned and ready for their intended purpose from day one.

2. **Lock down flexibly:**
   Choose a lockdown option; single app, multiple apps, or web kiosk per client and enforce it with strong exit passcodes. Adapt the lockdown level to each client's use case.

3. **Customize the level of control:**
   Define which hardware buttons and device functions are enabled per client deployment. Grant just the right amount of access for end users while restricting everything else.

4. **Set background apps:**
   Run apps like VPN or location services in the background to meet dependencies while in kiosk mode. Ensure client devices function correctly even in locked-down environments.

5. **Customize home screens:**
   Set the app layout, arrange apps, organize them in folders, and change wallpapers per client to ensure a consistent, branded user experience across all kiosk devices.

6. **Gain unattended access:**
   Initiate remote troubleshooting sessions on your clients' unattended or shared kiosk devices without user prompts. Resolve issues instantly across any client account.

7. **Get alerts about critical events:**
   Get instant notifications when battery levels drop below defined thresholds, devices leave designated areas, or compliance violations are detected on client kiosk devices.

8. **Display vital device settings:**
   Choose critical device settings that can be displayed when in kiosk mode per client. Enable end users to adjust Wi-Fi or brightness without exiting the locked-down environment.

9. **Recover misplaced devices:**
   Monitor locations of client kiosk devices that move around constantly. Set up geofences per client for proactive security and receive alerts when devices leave approved areas.

## Simplify kiosk management chores across your client base

Automate routine kiosk tasks, enforce security policies, and maintain secure browsing environments, all at scale for every client you serve.

1. **Automate device lockdown:**
   For clients conducting time-bound assessments, surveys, or information gathering, put an app in the foreground and let kiosks lock themselves into single-app mode for a specific duration. The autonomous app will exit kiosk mode once the purpose is served, limiting access to features like autocorrect and preventing users from switching apps.

2. **Automate app installation and updates:**
   Ensure seamless kiosk profile association with automatic installation of apps provisioned in kiosk mode across client accounts. Silently install and update kiosk apps at scheduled times without any user intervention, keeping your clients' kiosk devices always up to date.

3. **Automate recurring IT tasks:**
   Lessen the IT load by scheduling maintenance tasks like device reboot and shutdown per client. Detect compliance violations with automated device scans. Get insights into admin and technician activities on the web console and receive automated reports on device health parameters.

4. **Secure kiosk devices:**
   Push digital certificates for authenticating connections to client Wi-Fi, VPN, and more. Enforce robust passwords with expiration schedules. Control screen capture and restrict data sharing. Track device locations in real time, get route history, and create geofences per client with automated alerts.

5. **Secure browsing on kiosk devices:**
   Define regulated access to enterprise-approved websites per client. Specify content categories to block—social networking, download sites, explicit content, and risky websites. Enable web shortcuts for quick resource access and disable the address bar to prevent free browsing within the web kiosk.