Device Management

MDM - Device Management

Overview

Mobile Device Manager Plus uses profiles as a mode to apply configurations or push apps to the managed devices. Every profile can be associated to the devices or groups.

Configuration Profile Workflow

Before we get on with the steps to configure a device, it is better to understand the workflow of MDM configurations:

Supported Configurations

With Mobile Device Manager Plus, you will be able to perform the following configurations to your mobile devices:

Creating Configuration Profiles

  1. Select MDM tab and click Devices and Profiles from the left panel

  2. Select the Profiles tab. This will list all the profiles that have been created already.

  3. Click Create Profile and provide the basic information of the profile as below:

    1. Name of the Profile - Unique name to identify a profile

    2. Description: A brief description of a profile

    3. Profile Type: Different profiles have to be created for different mobile OS-es. Select the mobile OS to which you create a profile.

    4. Allow Users to Remove Profile: You can choose whether to allow users to delete this profile or not. You can also choose to authenticate a user to delete a profile.

    5. Clone from: Choose an already created profile and modify.

  4. Click Continue

  5. Select the configurations list from the left pane and specify the details. You will have to save the individual configurations before you move on to the next configuration within the same profile.

  6. After specifying the required configurations, click Publish

A published profile is not applied to any of the devices until they are associated with the devices or groups.

Modifying a Profile

To modify a profile,

  1. Select MDM tab and click Devices and Profiles from the left panel

  2. Select the Profiles tab. This will list all the profiles that have been created already.

  3. Click the Modify Profile icon from the actions column of the profile that you wish to modify and change the required configurations. You can add or remove configurations from the profile.

  4. After making the required changes, click Publish

When a profile is modified and published, it is not applied to the devices to which they were applied before. You would need to associate the profile to the devices/groups again to apply the configurations.
When the modified profile is applied to a device to which the previous version of the profile was applied, the configurations are overwritten with the new changes. If you have removed any configuration, the previous ones will be reverted from the devices.

Creating Device Group

A group is a logical grouping of managed devices to which a configuration can be applied. A device can belong to multiple groups. Groups facilitate applying same configuration profiles to multiple devices. To create a group,

  1. Select MDM tab and click Devices and Profiles from the left panel

  2. Select the Groups  tab. This will list the groups that have been created already.

  3. Click Create Group and provide a name for the group.

  4. Select the Group Type as iOS or Android. A group cannot have devices from different OS-es.

  5. From the list of available devices, select the devices you wish to add them to the group and move them to the Added Devices.

  6. Click Create Group

Associating Profiles to Group

  1. Select MDM tab and click Devices and Profiles from the left panel

  2. Select the Groups tab

  3. Select the Groups that you wish to associate to a profile and click Associate Profile

  4. The Available Profiles will list all the profiles that have been published. If you have modified a profile and published, the latest version of the profile will only be listed here. Select the profiles that you wish to associate and move them to Added Profiles and Click Save Changes.

Associating Profiles to Devices

  1. Select MDM tab and click Devices and Profiles from the left panel

  2. Select the Devices tab. This will list all the devices that have been enrolled.

  3. Select the devices to which you wish to associate a profile and click Associate Profile

  4. The Available Profiles will list all the profiles that have been published. If you have modified a profile and published, the latest version of the profile will only be listed here. Select the profiles that you wish to associate and move them to Added Profiles and Click Save Changes.

See also: Device Authentication, Device Enrollment, App Management, Profile Management, Asset Management  

 

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