How to configure Wi-Fi settings on managed devices?

Description

A Wi-Fi network connection is the most basic requirement in mobile devices for accessing corporate mobile devices. While users can manually connect to any Wi-Fi there are a few points that an IT admin must consider:

  • If the user knows the credentials, the Wi-Fi password can be shared with unauthorised users
  • Users may connect to public Wi-Fi, which greatly increases the chances of a data breach
  • Some employees might not be technically adept to configure an enterprise grade Wi-Fi connection
  • Some organizations want their corporate devices to be connected only to specified Wi-Fi networks
  • Users might access unauthorised content by connected to a unsecured Wi-Fi connection

To address the above mentioned concerns, mobile device management (MDM) solutions such as Mobile Device Manager Plus allow admins to configure Wi-Fi settings on devices, automatically connect devices to specified Wi-Fi networks and prevent users from connecting to unauthorised Wi-Fi networks.

This document provides steps for:

Steps

Configuring Wi-Fi settings on devices

Follow the steps given below to configure the Wi-Fi settings on devices.

  • On the MDM console, navigate to Device Mgmt -> Profiles and create a new profile. Admins can choose between iOS, Android, Windows or Chrome OS to create a Wi-Fi profile
  • From the left tab, select Wi-Fi from the list of supported policies
  • Specify the following details to configure the Wi-Fi settings
    • Provide the Wi-Fi SSID to which you want the device to connect to.
    • Enable Connect to this Wi-Fi automatically to ensure the device connects to the specified Wi-Fi without any user intervention, when in it's vicinity.
    • Specify whether the configured Wi-Fi is detectable or is a hidden network
    • Select the corresponding Security type and enter the password or other required details to ensure the device doesn't prompt the user for the details while connecting the Wi-Fi
    • You can also configure a Proxy for the Wi-Fi settings to be configured
  • Once all the required details are entered, Save and Publish the profile
  • It is recommended to test the profile by associating it with a single device before applying it to the Groups in your production environment

Prevent devices from connecting to unauthorised Wi-Fi networks

Follow the steps given below to prevent users from connecting devices to unauthorised Wi-Fi settings

  • On the MDM console, navigate to Device Mgmt -> Profiles and create a new profile. Admins can choose between iOS, Android, Windows to create a profile.
  • Select Restrictions to create a policy for restricting users from connecting to an unauthorised Wi-Fi. Navigate based on the required OS.
    • iOS devices: Navigate to Network and Roaming and enable Connect to Wi-Fi only if distributed via MDM.
    • Android devices: Navigate to Network and Roaming and enable Connect to Wi-Fi only if distributed via MDM.
    • Windows devices: Navigate to Network and enable Allow Wi-Fi configurations.
  • Save and Publish the profile.
  • It is recommended to test the profile by associating it with a single device before applying it to the Groups in your production environment

Recommendation

  • While enabling the settings to prevent users from connecting to unauthorised Wi-Fi, ensure a Wi-Fi settings profile is successfully applied on the device. This is because once the device is restricted from connecting to other Wi-Fi networks, the device will automatically be disconnected from the existing Wi-Fi if it's not distributed using MDM. This will result in the device being unmanaged.
  • Admins can configure user specific Wi-Fi settings as well in case of Chrome devices. This ensures the device connects to the specified Wi-Fi when the user logs into the device.