# Device Administrator disabled

Last updated: July 24, 2026

## Problem

You are trying to perform remote management activity on the managed mobile device and you get an error message "Device Administrator disabled".

## Cause

You might get this error message if the Device Administrator setting has been disabled in the mobile device.

## Resolution

You can inform the end user to enable the Device Administrator setting on their mobile device. If they are unaware of the process, guide them through the following steps. The user needs to navigate to **Settings -> Security -> Device Administrator** and enable it. Once Device Administrator is enabled on the device, you will be able to perform all remote management activities on the device.

**Applies to:** Device Administrator, Security Settings

**Keywords:** mobile device management, remote management activities, device administrator