The system requirements for installing and using Mobile Device Manager(MDM) includes the following:

Hardware Requirements

This section gives you information about the hardware requirements for the server machine where MDM is to be installed.

No. of devices to be managed Processor RAM Hard disk space
Up to 250 Intel Core i3 (2 core/4 thread) 2.0 Ghz  3 MB cache 2 GB 5 GB
251 to 500 Intel Core i3 (2 core/4 thread) 2.4 Ghz  3 MB cache 4 GB 10 GB
501 to 1000 Intel Core i3 (2 core/4 thread) 2.9 Ghz  3 MB cache 4 GB 20 GB
1001 to 3000 Intel Core i5 (4 core/4 thread) 2.3 GHz. 6 MB cache 8 GB 30 GB
3001 to 5000 Intel Core i7 (6 core/12 thread) 3.2 GHz. 12 MB cache 8 GB 40 GB
5001 to 10000 Intel Xeon E5 (8 core/16 thread) 2.6 GHz. 20 MB cache 16 GB 60 GB

This table provides information about the Intel processors, you can also use a different processor with similar specifications.

Note: While managing more than 1000 devices, it is recommended you install MDM on a machine running Windows 2003 Server Edition or later.

Software Requirements

This section gives you information about the software requirements for Mobile Device Manager Plus server.

Supported Operating Systems(OS)

You can install MDM on a machine running any of the following operating systems:

Desktop-related Operating Systems

  • Microsoft Windows 7
  • Microsoft Windows 8
  • Microsoft Windows 8.1
  • Microsoft Windows 10

Server-related Operating Systems

  • Microsoft Windows Server 2008
  • Microsoft Windows Server 2008 R2
  • Microsoft Windows Server 2012
  • Microsoft Windows Server 2012 R2
  • Microsoft Windows Server 2016
  • Microsoft Windows Server 2019

Supported Databases

  • pgSQL
  • MS SQL
    • SQL Server 2005
    • SQL Server 2008
    • SQL Server 2012
    • SQL Server 2014
    • SQL server 2016
    • SQL server 2017

Supported Browsers

You can access MDM web console from any of the following web browsers:

  • Microsoft Internet Explorer 7 and later versions
  • Mozilla Firefox 4 and later versions
  • Google Chrome 20 and later versions
  • Apple Safari 5 and later versions

Note: The screen resolution should be 1024 x 768 pixels or higher.

MDM can manage:

  • Android 4.0 or later
  • iOS 4.0 or later
  • Windows Phone 8 or later
  • Windows 10 Laptops
  • macOS 10.7 or later
  • tvOS 7.0 or later
  • Chrome OS 57.0 or later
  • iPadOS 13.0 or later