Remote monitoring and management (RMM) is central to how MSPs deliver consistent, secure, proactive IT services. With multi-cloud adoption at 89% and hybrid work environments driving endpoint sprawl, businesses are relying on MSPs to maintain always-on infrastructure and resolve issues before they impact productivity.

The RMM module in MSP Central is built to match the way MSPs operate—multi-tenant by design and optimized to scale. From patch automation and script deployment to alerting, asset tracking, and unattended remote access, it consolidates day-to-day tasks onto a single pane of glass.

With a projected 9% CAGR in the ITOM market from 2025 to 2030, MSPs need tools that go beyond basic monitoring—tools that enable faster resolutions, deeper visibility, and continuous service assurance across client networks.

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Everything You Need to Monitor IT Health

Automated patch management

Stay ahead of vulnerabilities with fully automated, risk-driven patch management.

  • Deploy patches for 1,200+ third-party apps, operating systems, drivers, BIOS, and firmware updates automatically.
  • Monitor and ensure patch compliance across client networks at any time.
  • Drive patch cycles from release to deployment with minimal manual intervention.
  • Prioritize patching based on the severity of vulnerabilities and risk levels.
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Native remote troubleshooting kit

Resolve endpoint issues swiftly and securely with a full-featured, privacy-first troubleshooting toolkit.

  • Protect client privacy with remote sessions that only begin with end-user consent.
  • Leverage multi-monitor support and a range of diagnostic utilities for deeper analysis.
  • Tailor each troubleshooting session to the specific needs and environments of different clients.
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Network monitoring

Gain complete visibility into your clients' networks across on-site, remote, and hybrid environments.

  • Track performance metrics across 450+ vendors with 11,000+ device templates, ensuring optimal uptime and network health.
  • Understand bandwidth consumption and traffic patterns using NetFlow, sFlow, J-Flow, Cflow, and AppFlow technologies.
  • Remotely manage, configure, and troubleshoot network devices to minimize downtime and maintain audit readiness.
  • Monitor the health and performance of distributed, software-defined networks in real-time across client environments.
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Endpoint automation

Automate the entire device life cycle; from onboarding to retirement; for maximum operational efficiency.

  • Instantly provision and configure endpoints using scripts, templates, and rule-based automation.
  • Deploy apps from Apple App Store, Google Play, in-house apps, and more with ready-to-use templates.
  • Access live endpoint health, performance data, and auto-troubleshooting insights to stay proactive at all times.
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Broad OS Offering

Manage every type of endpoint with comprehensive platform coverage; no device left behind.

  • Windows, Linux, macOS, iOS, Android, tvOS, and ChromeOS.
  • Deploy apps from Apple App Store, Google Play, in-house apps, and more with ready-to-use templates.
  • Servers, workstations, mobile devices, IoT devices, wearables, rugged devices, kiosks, and POS systems.
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"I was always very happy with the service at Site24x7.com. Notifications were easy to set up, and the reports were delivered quickly after any outages with clear explanations given. I highly recommend this tool for Website availability monitoring."

Justin Roberts Systems/Data Analyst

With almost 90% of SMBs using or considering MSPs to manage their IT and OT, it’s time to take the lead. Partner with us to deliver what they truly need.

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