Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
Cloud Solutions
IT Help Desk, and Operations Management from the Cloud
Manage IT as one
Unleash the power of Unified Monitoring

IT Management for MSPs

Solutions for MSPs that offer IT management services to their clients

Password Manager Pro MSP Edition

Privileged Password Management

Password Manager Pro MSP Edition

  • A secure vault for storing and managing shared, sensitive information such as passwords, documents, and digital identities
  • Enables management of each client's passwords separately - from a central console - through an automated, policy-driven approach
  • Provides critical data protection above and beyond clients' best practice security guidelines for sensitive information
ServiceDesk Plus MSP

Help Desk for Managed Service Providers

ServiceDesk Plus MSP

  • Web-based, ITIL-ready, IT help desk software with integrated asset management built specifically for MSPs
  • Enables billing for each client effectively and accurately
  • Allows rebranding for each account separately
Desktop Central MSP

Remote Desktop and Mobile Device Management

Desktop Central MSP

  • Web-based software that helps managed service providers efficiently manage their customers' servers, desktops, and mobile devices
  • Automates software distribution
  • Updates Microsoft and third-party patches
  • Inspects hardware and software assets
  • Troubleshoots technical problems via remote control

Server & Application Performance Monitoring (On-Demand)


  • Monitoring availability and end user experience made simple
  • Website, server, and application monitoring service
  • Public and private cloud monitoring (Eg. AWS, VMware)
  • Monitor resources inside the corporate LAN or data center
  • Uses an MSP-friendly architecture
  • Agent based server monitoring, and application performance monitoring of Java, .NET, and Ruby apps
  • Software as a Service delivery model offers hassle free maintenance

Customer Stories

  • "Gone are the days when IT was easy to manage. We were using HP OpenView for a long time but it just doesn't fit into the current business landscape..."

    - Larry Dutton, Product Manager, Redstone

  • "One of the biggest challenges for us was to save the manhours, to speed up production and reduce the downtime which we weren't able to achieve with HP-NNM and other evaluated tools..."

    - Parthasarthy Shanmugam, Senior Manager