IT management for MSPs

Solutions for MSPs that offer IT management services to their clients.

Password Manager Pro MSP Edition

Privileged Password Management

Password Manager Pro MSP Edition.

  • A secure vault for storing and managing shared, sensitive information such as passwords, documents, and digital identities
  • Enables management of each client's passwords separately - from a central console - through an automated, policy-driven approach
  • Provides critical data protection above and beyond clients' best practice security guidelines for sensitive information
ServiceDesk Plus MSP

Help Desk for Managed Service Providers

ServiceDesk Plus MSP

  • Web-based, ITIL-ready, IT help desk software with integrated asset management built specifically for MSPs
  • Enables billing for each client effectively and accurately
  • Allows rebranding for each account separately
Desktop Central MSP

Remote Desktop and Mobile Device Management

Desktop Central MSP

  • Web-based software that helps managed service providers efficiently manage their customers' servers, desktops, and mobile devices
  • Automates software distribution
  • Updates Microsoft and third-party patches
  • Inspects hardware and software assets
  • Troubleshoots technical problems via remote control

Server & Application Performance Monitoring (On-Demand)


  • Monitoring availability and end user experience made simple
  • Website, server, and application monitoring service
  • Public and private cloud monitoring (Eg. AWS, VMware)
  • Monitor resources inside the corporate LAN or data center
  • Uses an MSP-friendly architecture
  • Agent based server monitoring, and application performance monitoring of Java, .NET, and Ruby apps
  • Software as a Service delivery model offers hassle free maintenance
Manage Remote Computers

Instant remote support and unattended access in the cloud

Zoho Assist

  • Setup unattended access for remote computers both inside and outside LAN
  • Web-based solution to manage remote computers. Supports multiple monitors
  • Distribute unattended access MSI through Windows group policy
  • Transfer files, reboot and reconnect (both normal and safe mode) and UAC compatible
  • Firewall-friendly, data transmission secured with SSL and 128-bit AES protocol

Customer Stories

  • "Gone are the days when IT was easy to manage. We were using HP OpenView for a long time but it just doesn't fit into the current business landscape..."

    - Larry Dutton, Product Manager, Redstone

  • "One of the biggest challenges for us was to save the manhours, to speed up production and reduce the downtime which we weren't able to achieve with HP-NNM and other evaluated tools..."

    - Parthasarthy Shanmugam, Senior Manager