IT management for MSPs

Solutions for MSPs that offer IT management services to their clients.

Password Manager Pro MSP Edition

Privileged Password Management

Password Manager Pro MSP

  • A secure vault for storing and managing shared, sensitive information such as passwords, documents, and digital identities
  • Enables management of each client's passwords separately - from a central console - through an automated, policy-driven approach
  • Provides critical data protection above and beyond clients' best practice security guidelines for sensitive information
ServiceDesk Plus MSP

Help Desk for Managed Service Providers

ServiceDesk Plus MSP

  • Web-based, ITIL-ready, IT help desk software with integrated asset management built specifically for MSPs
  • Enables billing for each client effectively and accurately
  • Allows rebranding for each account separately
Desktop Central MSP

Remote Monitoring and Management Tool (RMM)

Desktop Central MSP

  • Award-winning software optimized into an RMM for MSPs.
  • Manage clients' desktops, laptops, servers, and mobile devices from your browser.
  • Automate patching for endpoints running on Windows, macOS, and Linux. Patch over 850 first-party and third-party applications, including antivirus software.
  • Track granular asset data for hardware and software, including asset usage.
  • Troubleshoot remote computers with the help of chat, video and audio calls, and dedicated shortcuts.
  • Blacklist applications; geo-track, lock, wipe, and shut down remote devices; secure USB usage and browsers; manage firewalls; and so much more.
Remote Mobile Device Management for MSPs

Remote Mobile Device Management for MSPs

Mobile Device Manager Plus MSP

  • Multi-tenancy support to allow management of different enterprises' devices from a single console.
  • Deploy devices in minutes with automated enrollment of Apple, Android, Windows and Chrome devices.
  • Securely access and distribute enterprise resources.
  • Remotely control devices without installing additional agents.
  • Manage mobile assets and track device-related information.
  • Protect corporate data on lost devices with instant remote commands.
  • Available as an on-premises and Cloud solution.

Website, Server and Application Performance Monitoring (Cloud)

Site24x7 MSP

  • Monitoring availability and end user experience made simple
  • Website, server, and application monitoring service
  • Public and private cloud monitoring (Eg. AWS, VMware)
  • Monitor resources inside the corporate LAN or data center
  • Uses an MSP-friendly architecture
  • Agent based server monitoring, and application performance monitoring of Java, .NET, and Ruby apps
  • Software as a Service delivery model offers hassle free maintenance
Manage Remote Computers

Instant remote support and unattended access in the cloud

Zoho Assist

  • Setup unattended access for remote computers both inside and outside LAN
  • Web-based solution to manage remote computers. Supports multiple monitors
  • Distribute unattended access MSI through Windows group policy
  • Transfer files, reboot and reconnect (both normal and safe mode) and UAC compatible
  • Firewall-friendly, data transmission secured with SSL and 128-bit AES protocol
Remote Access Plus

Remote Access Software

Remote Access Plus

  • HIPAA compliant advanced Remote Control to troubleshoot any issue.
  • 12+ handy tools to remotely resolve issues in lightening speed.
  • Voice, video and text chats to instantly communicate with end-users.
  • Collaborative troubleshooting with multi-monitor support.
  • User confirmation and ability to record remote sessions.
  • Real-time logging and reports.
  • Power options to optimise production costs & boost productivity.

Customer Stories

  • "Gone are the days when IT was easy to manage. We were using HP OpenView for a long time but it just doesn't fit into the current business landscape..."

    - Larry Dutton, Product Manager, Redstone

  • "One of the biggest challenges for us was to save the manhours, to speed up production and reduce the downtime which we weren't able to achieve with HP-NNM and other evaluated tools..."

    - Parthasarthy Shanmugam, Senior Manager