Organizations today are looking
for an MSP that can help them:

Improve security

Proactively approach IT problems

Provide better uptime

Handle remote office IT

Minimize risks

Handle compliance

ManageEngine can help MSPs meet their
clients’ requirements effortlessly.

Our solutions
can help MSPs
focus on:

Efficiency

Ensure that each client’s business is functioning smoothly 24x7, perform routine hardware maintenance tasks to avoid downtime and outages, and provide continuous help desk and remote IT support.

Responsiveness

Ensure service continuity and remain highly responsive whenever required by rapidly accommodating IT changes and avoiding downtime. Provide the necessary amount of services and support as and when required, and handle any IT issues that arise on the way.

Security

Constantly monitor servers and websites to avoid security breaches. Automate security patches and software updates, and immediately alert clients when you notice an anomaly. Preserve business continuity, avoid any type of data loss, and focus on data backup and disaster recovery.

Compliance

Notify clients of the expiration dates of their software licenses, keep clients' payment information secure, and ensure that clients’ security practices are compliant with current rules and regulations.

Remote management

Secure and manage your clients' IT infrastructures effectively from any place, anytime, and enable remote work for their distributed workforces.

Efficiently manage your clients’ IT infrastructures with:

  •  Multi-tenant architecture.
  •  Multi-channel support.
  •  Full visibility into the status of client networks.
  •  Customizable client dashboards.
  •  Time tracking and simplified SLA management.
  •  Instant, reliable advanced remote management.
  •  Around-the-clock network monitoring.
  •  Critical data protection for sensitive information.
  •  Simplified billing for services.
  •  The option to customize and rebrand.

IT management solutions for MSPs

  • Remote monitoring and management

  • Unified endpoint management

  • Enterprise service management

  • IT operations management

  • Identity and access management

RMM Central

On-premises

Unified network monitoring and endpoint management for MSPs

Effectively manage and monitor every client’s entire IT network. Discover, manage, monitor, and secure clients’ network devices with minimal resources and maximum return on investment.

  • Get end-to-end visibility into clients' networks
  • Ensure 360-degree management and security
  • Proactively detect and deploy missing patches
  • Track all hardware and software in your network live
  • Control and troubleshoot devices remotely
  • Receive real-time alerts and manage faults in client networks
Learn more
RMM Central MSP

Desktop Central MSP

On-premises

Unified endpoint management and security

Handle your clients' desktops, servers, laptops, and mobile devices from a central location, no matter the organization’s size.

  • Support and manage all major OS flavors across endpoints
  • Automate patch deployment and software distribution
  • Integrate with help desk tools to meet your SLAs faster
  • Track granular asset data for hardware and software
  • Control and troubleshoot devices remotely
  • Create baselines to manage all types of client environments
  • Deploy security configurations to all network endpoints
  • Generate custom reports and individual customer bills
Learn more
Desktop Central MSP
Mobile Device Manager Plus MSP

Mobile Device Manager Plus MSP

On-premises

Comprehensive mobile device management

Manage every aspect of your clients' IT staff's mobile device use, from enrolling new devices to wiping all corporate information when an employee leaves the organization.

  • Benefit from a unified console with customer segmentation
  • Manage Windows, iOS, Linux, Android, and Chrome OS devices
  • Enforce security policies to secure data at rest, in use, and in transit
  • Manage apps and OS updates without user intervention
  • Lock down devices to run a single app or a specific set of apps
  • Securely share, view, and save corporate resources on mobile devices
  • Remotely view or control devices to troubleshoot issues
  • Track device locations and execute remote commands on non-compliant devices
Learn more
ServiceDesk Plus MSP

ServiceDesk Plus MSP

On-premises

Full-stack service management for enterprises

Deploy a comprehensive help desk or service desk, complete with built-in account management, asset management, remote controls, and advanced reporting. Offer services and support to multiple clients with centralized controls thanks to the solution’s robust data segregation.

  • Effectively troubleshoot incidents from every account
  • Manage client workstations remotely
  • Implement changes in a controlled, structured environment
  • Centrally manage purchases and contracts
  • Monitor business health using a unified MSP dashboard
  • Coordinate field staff and assign them to client locations
Learn more

OpManager MSP

On-premises

Network performance monitoring

Proactively monitor the performance, health, and availability of clients’ networks with the solution’s out-of-the-box support for devices from multiple vendors and its compatibility with contemporary network technologies. Manage multiple clients and cater to their diverse needs with customizations and automations.

  • Enhance network performance and availability monitoring
  • Acquire comprehensive service and VM health monitoring
  • Make fault management foolproof
  • Generate insightful reports on network performance and health
  • Benefit from customizable dashboards and widgets
  • Get vital multi-tenant support details
  • Implement essential role-based user management
Learn more
OpManager MSP
Site24x7

Site24x7

Cloud

Full-stack monitoring for IT admins, DevOps, and SREs

Securely manage your customers' front-end and back-end IT infrastructures remotely with the solution’s cloud monitoring, network monitoring, application performance monitoring, and end-user monitoring.

  • Monitor the uptime and performance of websites and APIs
  • Ensure the health of VMs, networks, and cloud services
  • Diagnose and troubleshoot application bottlenecks
  • Optimize the digital customer experience delivered by single-page applications and websites
  • Automatically initiate remediation actions for alarm events
  • Share custom dashboards and reports with clients
  • Configure a white-labeled customer portal
Learn more

PAM360

On-premises

Complete privileged access security for enterprises

Defend against privileged access misuse with our solution’s powerful access governance and contextual integrations with various IT services. Centrally manage privileged access for your customers through a fully automated, policy-driven approach while achieving complete data segregation.

  • Privileged account management
  • Secure remote access provisioning
  • Just-in-time privilege escalation
  • SSH key and SSL/TLS certificate management
  • Privileged session management
  • DevOps and cloud security
  • Privileged user behavior analytics
  • Comprehensive auditing and reporting
Learn more
PAM360
Password Manager Pro

Password Manager Pro

On-premises

Privileged password management

Secure your clients' privileged accounts, control and monitor privileged access to client networks, and implement stringent security best practices.

  • Securely store client passwords
  • Selectively share passwords among MSP admins and clients
  • Launch direct connections to client networks
  • Automatically reset passwords
  • Deploy concurrent controls
  • Gain visibility on password access
  • Generate comprehensive audits and reports
Learn more

Hear it from
our customers.

ManageEngine allows our customers to be kept up-to-date on a three-tier level (telephone, web, and email), provides excellent SLA options based on customers, allows our technical staff to be kept instantly updated on all requests, and, most of all, provides an easy-to-use reporting facility that can be scheduled, giving me time to concentrate on other business requirements.

Jason Roberts

Technical manager, TCNS

I would definitely recommend ManageEngine! Anyone looking for an IT solution that allows you to walk through problems and diagnose issues with clients—along with something that will not kill the budget: I would recommend ManageEngine all day!

Jeff Garibay

Founder, Quick to Impress

ManageEngine helps us manage our customers’ requirements day in and day out, 24x7, in ways that all other software failed to achieve, and all that without having to spend six figures!

Stephen Rowney

Managing director, Infinet

We use ManageEngine to monitor our servers, and I have to say, it gives us great insight into what the users see as the performance of the system instead of what the server thinks the performance is. Users are not concerned by CPU, memory, or I/O—they are interested in response times and availability. I have not seen anything else that gives us the breadth of monitoring points that we need. Keep up the good work.

Rick Pearson

Director, The Ripe Group

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