# Customer reviews & testimonials | ManageEngine OpManager ## Championing customer experience for the last 20 years We've built our product with your experience in mind, learn why our family of over 1 million IT admins vouch for OpManager - **More than 20** Years of experience - **4.4 out of 5** Rating in top review sites* - **Trusted by 1 M+** Network admins worldwide ![opm banner](https://www.manageengine.com/network-monitoring/images/opm-customer-review-banner.svg) ![Saint Gobain](https://www.manageengine.com/network-monitoring/images/network-monitor/logo/saint-gobain.svg) ![NASA](https://www.manageengine.com/network-monitoring/images/network-monitor/logo/nasa.svg) ![Time Warner Cable](https://www.manageengine.com/network-monitoring/images/network-monitor/logo/time-warner-cable.svg) ![Loreal Paris](https://www.manageengine.com/network-monitoring/images/network-monitor/logo/loreal-paris.svg) ![Siemens](https://www.manageengine.com/network-monitoring/images/network-monitor/logo/siemens.svg) ![DHL](https://www.manageengine.com/network-monitoring/images/network-monitor/logo/dhl.svg) ![Alcatel Lucent](https://www.manageengine.com/network-monitoring/images/network-monitor/logo/alcatel-lucent.svg) ## What do you want to read about? - [Customer reviews from review sites](https://www.manageengine.com/network-monitoring/customer-reviews.html#review-sites) - [Customer testimonials & case studies](https://www.manageengine.com/network-monitoring/customer-reviews.html#testimonials-case-studies) - [Customer reviews from publications](https://www.manageengine.com/network-monitoring/customer-reviews.html#customer-publications) - [Watch: customer experiences & insights](https://www.manageengine.com/network-monitoring/customer-reviews.html#experiences-sites) ## What users say about OpManager in top review sites ### Gartner Peer Insights #### OpManager - Tons Of Functionality On Top Of A Very User Friendly GUI - Enterprise administrator, Miscellaneous - **Review Role:** IT - **Company Size:** 250M - 500M USD “I started out using OpUtils, which is a subset of OpManager and I loved OpUtils so I checked out OpManager and was extremely impressed with all of the capabilities and 3rd party services that could be integrated. I know during the initial trial of OpManager, I kept getting pulled away and it took me longer to finish the evaluation than I expected but my account rep was there all the way, helping me out when I needed it.” [Read review on Gartner Peer Insights](https://www.gartner.com/reviews/market/infrastructure-monitoring-tools/vendor/manageengine/product/opmanager/review/view/4531228) ![Gartner Peer Insights](https://www.manageengine.com/network-monitoring/images/opm-gartnerpeer-logo.svg) #### ManageEngine OpManager Review After 1 Year - IT Engineer, Construction - **Review Role:** IT - **Firm Size:** 500M - 1B USD “ManageEngine OpManager came highly recommended when we went to market for a Network Device Monitoring Solution. Our requirements for a solution in this regard were surpassed with the product’s capabilities and the licensing cost were within the allocated budget. Deployment was straightforward and well documented, also technical support offered by the ManageEngine PitStop platform is very good and responsive. Overall experience exceeded expectations.” [Read review on Gartner Peer Insights](https://www.gartner.com/reviews/market/network-performance-monitoring/vendor/manageengine/product/opmanager/review/view/4499202) ![Gartner Peer Insights](https://www.manageengine.com/network-monitoring/images/opm-gartnerpeer-logo.svg) #### Outstanding Monitoring System With Lots Of Useful Features And Easy To Use UI - Sr. Networking and Infrastructure Security Specialist, Software - **Review Role:** IT - **Firm Size:** 50M - 250M USD “I had a very good experience deploying and discovering how to configure it. One of the main evaluation criteria’s was to use something straight forward, so I tried to do it without reading the manuals in the beginning. For advanced topics, you have the manuals. It is intuitive for anyone who already worked with a monitoring system before.” [Read review on Gartner Peer Insights](https://www.gartner.com/reviews/market/network-performance-monitoring/vendor/manageengine/product/opmanager/review/view/4378972) ![Gartner Peer Insights](https://www.manageengine.com/network-monitoring/images/opm-gartnerpeer-logo.svg) #### OpManager, Great Visibility, Great Interface, Great Tool For A Large Lab Environment - IT technician - **Review Role:** Senior Network Architect - **Firm Size:** <30B + USD “OpManager is a very useful tool for a Lab Environments. It's the right size platform and cost structured well to allow us to start small and flexible enough to enable features ad-hoc.” [Read review on Gartner Peer Insights](https://www.gartner.com/reviews/market/network-performance-monitoring/vendor/manageengine/product/opmanager/review/view/4360446) ![Gartner Peer Insights](https://www.manageengine.com/network-monitoring/images/opm-gartnerpeer-logo.svg) #### Best And Affordable Monitoring Solution - Jefe Seccion Comunicaciones, Seguridad Y, Healthcare and Biotech - **Review Role:** IT - **Firm Size:** <50M USD “Best monitoring system we haver ever used, easy to use, gives a comprehensive overall view of your network devices” [Read review on Gartner Peer Insights](https://www.gartner.com/reviews/market/network-performance-monitoring/vendor/manageengine/product/opmanager/review/view/4270366) ![Gartner Peer Insights](https://www.manageengine.com/network-monitoring/images/opm-gartnerpeer-logo.svg) #### A Good And Secure Tool To Monitor Your (Customers) Hardware And Networks. - Engineer Operations, IT Services - **Review Role:** Operations - **Firm Size:** 3B - 10B USD “Opmanager is an easy to set-up monitoring tool with high security and the option to place its “probes” in different networks to enhance security even more. It monitors our (customers) hardware and networks from diffrent locations and keeps the data (and alarms) in its Central server giving us a one-stop overview of all our services status.” [Read review on Gartner Peer Insights](https://www.gartner.com/peer-insights/login/reviews?TARGET=https%3A%2F%2Fwww.gartner.com%2Fapi%2Fauth%2Fauthorize%3Fresponse_type%3Dcode%26client_id%3Dpi-reviews-web%26state%3DeeRfN2ngVlWsCevG9wwwxFol-4YdUDRugzLmfQNvj9Q%26redirect_uri%3Dhttps%3A%2F%2Fwww.gartner.com%2Freviews%2Fauth%2Fauthorize-completed%3FrefVal%3Dundefined%26regActivity%3Dread_greater_4_reviews%26regChannel%3Dorganic%26code_challenge%3DBlLrOT2rErTKNaA086So4lHrG6yKbJm9Mim_wJCdovs%26code_challenge_method%3Ds256%26step%3D) ![Gartner Peer Insights](https://www.manageengine.com/network-monitoring/images/opm-gartnerpeer-logo.svg) ### Capterra #### Robust solution for IT infrastructure monitoring - David H, Software Engineer - **Review Role:** IT - **Company Size:** 1001-5000 employees “OpManager offers versatility and fluidity in IT infrastructure monitoring. It allows executing a detailed analysis of the performance of the IT infrastructure and an optimal verification of the use and operation of the networks.” [Read review on Capterra](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/3525753/index.html) ![Capterra](https://www.manageengine.com/network-monitoring/images/opm-capterra-logo.svg) #### Efficient network monitoring - Michael B, IT Analyst - **Review Role:** IT - **Company Size:** 1001-5000 employees "It has an intuitive and easy-to-use interface. The initial setup went smoothly and in a decent amount of time. It allows you to effectively visualize critical services and quickly identify problems. Server performance monitoring can run equally efficiently on Windows and Linux operating systems." [Read review on Capterra](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/3545594/index.html) ![Capterra](https://www.manageengine.com/network-monitoring/images/opm-capterra-logo.svg) #### Versatility and flexibility in monitoring our network - Brett R, Software Engineer - **Review Role:** IT - **Company Size:** 201-500 employees “It has a robust ability to monitor various elements of the infrastructure, including switches, routers, firewalls, WLCs and access points, virtual machines, among others. It has numerous built-in and pre-configured alerts ready to go with the ability to adjust a single object, a group or the entire organization.” [Read review on Capterra](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/3580073/index.html) ![Capterra](https://www.manageengine.com/network-monitoring/images/opm-capterra-logo.svg) #### Great monitoring tool - John F, IT Operations Technician - **Review Role:** IT - **Company Size:** 5001-10,000 employees “It’s really great to keep an eye in our business and really helps to keep us informed of any problems. We use OpManager to monitor all of our VMs, switches, access points. It helps us by notifying if a particular VM has gone down in real time or if it just needs some maintenance. It also warns if the memory of a particular VM is starting to get low, so it in a way helps to prevent serious downtime and avoids disruption in the business.” [Read review on Capterra](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/4374740/index.html) ![Capterra](https://www.manageengine.com/network-monitoring/images/opm-capterra-logo.svg) #### Great product for its money - Verified Reviewer - **Review Role:** IT - **Company Size:** 51-200 employees “I use OpManager mainly to monitor the server infrastructure at headquarters and remote branches, the GUI is very user-friendly.” [Read review on Capterra](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/4656998/index.html) ![Capterra](https://www.manageengine.com/network-monitoring/images/opm-capterra-logo.svg) #### OpManager - A Good Choice For IT Infrastructure Monitoring - IT Infrastructure Specialist - **Review Role:** Software development - **Company Size:** 1001-5000 employees “Overall, this product is well-made for people who need an overview of their entire network and can be very useful for troubleshooting problems. One of the best features of this product is having an overview of all the equipment in one place and you can easily monitor the status of your network.” ![Capterra](https://www.manageengine.com/network-monitoring/images/opm-capterra-logo.svg) ## Case studies from our customers across different industries ![Case study 1](https://www.manageengine.com/network-monitoring/images/trusted-publication-img1.png) ### Administator's guide OpManager assists CIT LAO in achieving enhanced performance and consistent uptime [Read More](https://www.manageengine.com/network-monitoring/citlao-cs.html?opm-customer-page) ![Case study 2](https://www.manageengine.com/network-monitoring/images/trusted-publication-img2.png) ### Administator's guide Quik Pick Express handles downtime and troubleshooting issues, saves $10,000 annually using OpManager [Read More](https://www.manageengine.com/network-monitoring/quik-pick-cs.html?opm-customer-page) ![Case study 3](https://www.manageengine.com/network-monitoring/images/trusted-publication-img3.png) ### Administator's guide Toronto-based entertainment company Sim deploys OpManager, saves $21,000 annually in IT costs [Read More](https://www.manageengine.com/network-monitoring/sim-cs.html?opm-customer-page) ## What trusted publications from around the world say about OpManager ### ITPro report 2021 “ManageEngine’s OpManager offers an extensive set of features at a reasonable price. The standard OpManager lets you monitor up to ten devices, including virtualisation hosts and VMs.” [Read More](https://www.itpro.co.uk/software/business-software/358204/manageengine-opmanager-plus-125-review-virtually-perfect) ### ITPro report 2020 “As for alerts, you don’t necessarily have to lift a finger: preset warning thresholds are assigned to all devices, and for the next release ManageEngine is working on adaptive thresholds that use AI and ML algorithms.” [Read More](https://www.itpro.co.uk/infrastructure/network-internet/354595/manageengine-opmanager-plus-124-review-ideal-for-vm) ### FinancesOnline review ![FinancesOnline](https://www.manageengine.com/network-monitoring/images/opm-finance-logo.png) “OpManager v12.3 from ManageEngine is branded as the world’s first truly integrated network management software for faster and smarter network management.” [Read More](https://reviews.financesonline.com/p/manageengine-opmanager/index.html) ### ITPro report 2019 “ManageEngine’s OpManager has gone through a number of transformations over the past two years and the latest edition, v12.3, delivers even more new features. Its revamped web console makes problem detection and troubleshooting even easier.” [Read More](https://www.itpro.co.uk/software/32743/manageengine-opmanager-123-review-superb-value-for-smbs) ### SaaSworthy review ![SaaSworthy](https://www.manageengine.com/network-monitoring/images/opm-saasworthy-logo.png) “ManageEngine OpManager provides a comprehensive network monitoring solution.This helps in scanning network performance better and helps you exercise more control over the network infrastructure.” [Read More](https://www.saasworthy.com/product/manageengine-opmanager) ### SoftwareReviews report ![SoftwareReviews](https://www.manageengine.com/network-monitoring/images/opm-software-review-logo.png) “Introducing OpManager, the world’s first truly integrated network management software for faster and smarter network management. It’s out-of-the-box offers network monitoring, physical and virtual server monitoring.” [Read More](https://www.softwarereviews.com/products/manageengine-opmanager) ## Watch: Customer insights and experiences with OpManager See how our customers optimized their network performance ### Altaleb Alshenqiti Ministry of National Guard - Health Affairs ![Altaleb Alshenqiti](https://www.manageengine.com/network-monitoring/images/client-testimonial/altaleb-alshenqiti.png) ### Donald Stewart IT Manager from Crest Industries ![Donald Stewart](https://www.manageengine.com/network-monitoring/images/client-testimonial/donald-stewart.png) ### John Rosser Royal flying doctor service”, Australia ![John Rosser](https://www.manageengine.com/network-monitoring/images/client-testimonial/john-rosser.png) ### Venkatesan Veerappan IT Consultant ![Venkatesan Veerappan](https://www.manageengine.com/network-monitoring/images/client-testimonial/venkatesan-veerappan.png) ### Jonathan Schneier ManageEngine Customer ![Jonathan Schneier](https://www.manageengine.com/network-monitoring/images/client-testimonial/jonathan-schneier.png) ### Michael Senatore Operations Manager, Rojan Australia Pty Ltd. ![Michael Senatore](https://www.manageengine.com/network-monitoring/images/client-testimonial/michael-senatore.png) ### Michael Network & Tech, ManageEngine Customer ![Michael](https://www.manageengine.com/network-monitoring/images/client-testimonial/michael.png) ### Mohd Jaffer Tawfiq Murtaja Information Security officer from Al Ain sports club ![Mohd Jaffer Tawfiq Murtaja](https://www.manageengine.com/network-monitoring/images/client-testimonial/mohd-jaffer-tawfiq-murtaja.png) ### Royal flying doctor service IT Admin from "Royal flying doctor service", Australias ![Royal flying doctor service](https://www.manageengine.com/network-monitoring/images/client-testimonial/royal-flying-doctor.png) ### David Tremont Associate Directory of Infrastructure,USA ![David Tremont](https://www.manageengine.com/network-monitoring/images/client-testimonial/david-tremont.png) ## Disclaimer **Disclaimer:** The CAPTERRA logo is a service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Capterra reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Capterra or its affiliates. **Disclaimer:** Gartner and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose. \*Based on 300 reviews submitted in the Infrastructure Monitoring Tools market on Gartner Peer Insights ™ as of May 2023