Custom User Roles

The level of access for users across different modules and add-ons in OpManager can be customized individually through Custom User Roles. 

The different levels of access that can be provided in OpManager for users through custom roles include: Read/Write, Read and No Access.

Note: Custom Roles can be created from OpManager version 12.5.399

How to create custom user roles?

To create custom user roles,

Custom User Roles - ManageEngine OpManager

    1. Go to Settings -> General Settings -> User Management -> Roles and click on the 'Add Role' button.
      Note: Users associated to a specific role be viewed by clicking the 'User' icon under 'Actions'.
    2. Enter the desired 'Name' and 'Description' for the role.

Custom User Roles - ManageEngine OpManager

    1. Choose the level of access for different features individually in each module.

Custom User Roles - ManageEngine OpManager

  1. Click 'Save'.

Associate User Role to a new User:

    1. Go to Settings -> General Settings -> User Management -> 'Add User'.

Custom User Roles - ManageEngine OpManager

    1. Select the desired User Role under 'Role' and enter the desired 'User Type'.
    2. Enter the required credentials and details.

Custom User Roles - ManageEngine OpManager

    1. Click 'Next'.
    2. In the 'Scope' tab, select the devices and modules available to the user.

Custom User Roles - ManageEngine OpManager

  1. Click 'Save'.

Note:

  • If a role is associated to any user or configured under auto-login in AD domain, deletion of the role will not be possible.
  • If the scope of the user is restricted, they might be restricted from performing a few actions even if the role allows it. This is to ensure that a user with limited scope does not perform any operation that may require additional privileges.
  • To associate a different user role to an existing user, go to Settings -> General Settings -> User Management, click on the Username of the user you want to edit and follow the above steps.
  • A user role can be edited after users have been associated to it but cannot be deleted.

Thank you for your feedback!

Was this content helpful?

We are sorry. Help us improve this page.

How can we improve this page?
Do you need assistance with this topic?
By clicking "Submit", you agree to processing of personal data according to the Privacy Policy.