# Troubleshooting Google maps in OpManager

You can integrate Google Maps with OpManager and then place devices on them to visualize your network from a geographical context. Some of the most common issues faced by users while integrating Google maps with OpManager are:

- [API key expiry](https://www.manageengine.com/network-monitoring/help/troubleshooting-google-map.html#api1)
- [Incorrect API key](https://www.manageengine.com/network-monitoring/help/troubleshooting-google-map.html#api2)
- [How do I troubleshoot these issues?](https://www.manageengine.com/network-monitoring/help/troubleshooting-google-map.html#troubleshoot)

## API key expiry

![Troubleshooting google maps in OpManager: API key expiry](https://www.manageengine.com/network-monitoring/help/images/api-key-expiry.png)

**Cause:** Customers who have upgraded from the earlier versions (11600) of OpManager may face this issue. The old API key that was being used might have expired. A paid API key issued by Google is mandatory to leverage the functionalities of Google maps in OpManager. [Click here](https://mapsplatform.google.com/pricing/index.html) to know about Google Map's pricing plans.

## Incorrect API key

![Troubleshooting google maps in OpManager: Incorrect API key](https://www.manageengine.com/network-monitoring/help/images/incorrect-aip-key.png)

**Cause:** The configured API key may be incorrect. OpManager uses Maps JavaScript API to integrate with Google maps.

## How do I troubleshoot these issues?

Previously, the API key issued by Google were free, which is no longer available. Updating your current key with a new Google maps API key will resolve this issue. The maps API provided by Google has a restriction on the free-usage limit. The pricing model and usage restrictions are issued by Google and additional charges may also be levied.

To update your Google maps API key and resolve the issue,

- Download the **map.html** file from [here](https://www.manageengine.com/network-monitoring/GMaps_12300.zip) and replace it under **<OpManager>/apiclient/fluidicv2** directory. Refresh the webclient and the original configuration page will now be restored.
- Purchase the latest version of [Google's Maps JavaScript API](https://developers.google.com/maps/documentation/javascript/get-api-key) and enter it in OpManager. Accept the terms and conditions to continue using Google maps in OpManager.

![Troubleshooting google maps in OpManager: How do I troubleshoot these issues?](https://www.manageengine.com/network-monitoring/help/images/google-maps-configuration.PNG)

Click [here](https://www.manageengine.com/network-monitoring//faq/google-maps-api.html?utm_source=inproduct) to know more about Google maps API in OpManager.