Download Service Pack

  • OpManager
  • Applications Manager
  • NetFlow Analyzer
  • Network Configuration Manager
  • Firewall Analyzer
  • OpUtils

OpManager Build Number 126262

  • OpManager: The polling status of each monitor(s)/ interface(s) can now be viewed under the Monitors/ Interface tab in the device snapshot page.
  • OpManager : Introduced a feature that allows users to forecast the trends for performance monitors, interface, and datastore graphs, from the device snapshot page.
  • OpManager : Introduced exclusive reports for forecasting the trends of any performance monitor.
  • OpManager : Added a forecasting trend widget, that helps users visualise the trends of their desired performance monitor.
  • OpManager : Introduced an option to enable/ disable asset settings for SDP cloud configuration.
  • OpManager: Around 79 device templates and 41 SNMP monitors have been newly added for a wider support of device models during device discovery.
  • OpManager: Switch Stack monitoring is now supported for 'Cisco 9500 Fixed Switch Stack' switches as well.
  • OpManager : Previously, agent-related files were reported in file Integrity scanning. This issue has been fixed now.
  • OpManager: For agent-monitored devices, Introduced a new option to disable automatically updating the IP address when it has been changed in their environment.
  • OpManager : Introduced support for basic Latin special characters in URL Name.
  • OpManager: High Availability (HA) monitoring is now supported for Firewall, Wireless LAN Controller (WLC), Switch, Router, Server and Load balancer devices.

Eligible Build Numbers: 126000 and above.

OpManager Service Pack OpManager Download

* - To migrate from build numbers 12.4.000 to 12.4.196 to the latest build, click here.

 

Read and accept the License Agreement before downloading this software.

Steps to upgrade Service Pack:

I. For builds 12.6.000 and above

  1. Shut down OpManager/NetFlow Analyzer/Network Configuration Manager/Firewall Analyzer/OpUtils. (If the application is running as a Windows service, stop the service from Control Panel > Services window and close the window.)
  2. Start the Command Prompt as an administrator: Search for “cmd”, right-click Command Prompt, then select Run as administrator.
  3. Backup database - click here. to know the steps.
  4. End the processes: Open the Task Manager and make sure the processes java.exe or wrapper.exe of the application are terminated.
  5. Backup the application folder. Make a copy of the '<OpManager-home-directory>' folder. This will back up the product configuration settings.
  6. Launch Update Manager:
    1. Windows OS: Go to the <OpManager-home-directory>/bin folder and run the script UpdateManager.bat
    2. Linux OS: Go to the <OpManager-home-directory>/bin folder and run the script UpdateManager.sh
  7. Click the Browse button to select the upgrade pack file (the .ppm file that you downloaded) and choose Install.
  8. Follow the on-screen instructions to apply the service pack
  9. Once the upgrade is complete, start the service for the changes to take effect.

Note: Applications Manager plugin, if present, should be upgraded to version 14540 or above before upgrading OpManager from version 12.5 to 12.5.100 and higher versions.

II. For builds 12.5.000 - 12.5.664

Upgrade to build 12.6.004

To download 12.6.004, click here.

III. For builds 12.4.000 - 12.4.196

Step 1: Upgrade to build 12.5.011

To download 12.5.011, click here.

** Points to note:

  • Back up your DB and VM snapshot folder before initiating the upgrade.
  • Antivirus has to be disabled until the upgrade is complete.
  • All files and folders under the <OpManagerHome>/pgsql directory should be closed before initiating the upgrade.
  • No file under the <OpManagerHome>/pgsql directory should be opened during the upgrade process.
  • The free disk space should be greater than 1.25x the size of the <OpManagerHome>/pgsql/data folder.

Step 2: Upgrade to build 12.5.383

** Points to note:

  • You will not be able to upgrade from build 12.5.011 to 12.5.383 if the historical migration is not complete.
  • The migration details can be checked under Settings > General Settings > Migration Status.
  • Applications Manager plugin, if present, should be upgraded to version 14540 or above before upgrading OpManager from version 12.5 to 12.5.100 and higher versions.

Applications Manager Build Number 16132

Monitor application services on UDP ports in real time

Know when a service becomes unavailable and detect high response times. Get notified about the performance of services in real time. Learn more

Upgrade to the latest PPM with feature enhancements and recent bug fixes.

Applications Manager Service Pack Applications Manager Download

* - This pack can be updated directly by users with Build No. 15000 & above.
* - For older versions, visit this page.

Read and accept the License Agreement before downloading this software.

Steps to update service pack:

  1. Shut down Applications Manager as you normally do.
  2. Start command prompt as an administrator. View screenshot
  3. Via command prompt, execute the shutdownApplicationsManager.bat -force command (shutdownApplicationsManager.sh -force for Linux) from the 'Applications Manager Home' folder.
  4. As a best practice, take complete backup of 'Applications Manager Home' directory. SQL backend users should connect to SQL Management Studio & backup the AMDB database as well. click here. to know how to backup SQL database.
  5. Run the updateManager.bat script (updateManager.sh -c for Linux) under the 'Applications Manager Home/bin' folder which invokes the Update Manager tool.
  6. Browse and select the Service pack file (.ppm) saved in your computer.
  7. You might be asked to import the ManageEngine public key certificate (ppmsigner_publickey.crt) file during the upgrade process. If asked, download the certificate file, then browse and select the downloaded file to proceed further.
    Note: This is a one-time process done to verify the integrity of the service pack (.ppm) file.
  8. Click Install to initiate the upgrade process.
  9. Once you see the "Installed" message on your screen, click Finish to complete the installation.
  10. Start Applications Manager Server.

Note: To rollback to the old version, rename the existing 'Applications Manager Home' directory and restore the complete backup copy of this directory. SQL backend users should connect to SQL Management Studio & restore the AMDB database backup as well. Click here to know how to restore the SQL database backup.

NetFlow Analyzer Build Number 126262

Eligible Build Numbers: 126000 and above.

NetFlow Analyzer Service Pack NetFlow Analyzer Download

* - To migrate from build numbers 12.4.000 to 12.4.196 to the latest build, click here.

 

Read and accept the License Agreement before downloading this software.

Steps to upgrade Service Pack:

I. For builds 12.6.000 and above

  1. Shut down OpManager/NetFlow Analyzer/Network Configuration Manager/Firewall Analyzer/OpUtils. (If the application is running as a Windows service, stop the service from Control Panel > Services window and close the window.)
  2. Start the Command Prompt as an administrator: Search for “cmd”, right-click Command Prompt, then select Run as administrator.
  3. Backup database - click here. to know the steps.
  4. End the processes: Open the Task Manager and make sure the processes java.exe or wrapper.exe of the application are terminated.
  5. Backup the application folder. Make a copy of the '<OpManager-home-directory>' folder. This will back up the product configuration settings.
  6. Launch Update Manager:
    1. Windows OS: Go to the <OpManager-home-directory>/bin folder and run the script UpdateManager.bat
    2. Linux OS: Go to the <OpManager-home-directory>/bin folder and run the script UpdateManager.sh
  7. Click the Browse button to select the upgrade pack file (the .ppm file that you downloaded) and choose Install.
  8. Follow the on-screen instructions to apply the service pack
  9. Once the upgrade is complete, start the service for the changes to take effect.

II. For builds 12.5.000 - 12.5.664

Upgrade to build 12.6.004

To download 12.6.004, click here.

III. For builds 12.4.000 - 12.4.196

Step 1: Upgrade to build 12.5.011

To download 12.5.011, click here.

** Points to note:

  • Back up your DB and VM snapshot folder before initiating the upgrade.
  • Antivirus has to be disabled until the upgrade is complete.
  • All files and folders under the <OpManagerHome>/pgsql directory should be closed before initiating the upgrade.
  • No file under the <OpManagerHome>/pgsql directory should be opened during the upgrade process.
  • The free disk space should be greater than 1.25x the size of the <OpManagerHome>/pgsql/data folder.

Step 2: Upgrade to build 12.5.383

** Points to note:

  • You will not be able to upgrade from build 12.5.011 to 12.5.383 if the historical migration is not complete.
  • The migration details can be checked under Settings > General Settings > Migration Status.

Network Configuration Manager Build Number 126262

Eligible Build Numbers: 126000 and above.

Network Configuration Manager Service Pack Network Configuration Manager Download

* - To migrate from build numbers 12.4.000 to 12.4.196 to the latest build, click here.

Read and accept the License Agreement before downloading this software.

Steps to upgrade Service Pack:

I. For builds 12.6.000 and above

  1. Shut down OpManager/NetFlow Analyzer/Network Configuration Manager/Firewall Analyzer/OpUtils. (If the application is running as a Windows service, stop the service from Control Panel > Services window and close the window.)
  2. Start the Command Prompt as an administrator: Search for “cmd”, right-click Command Prompt, then select Run as administrator.
  3. Backup database - click here. to know the steps.
  4. End the processes: Open the Task Manager and make sure the processes java.exe or wrapper.exe of the application are terminated.
  5. Backup the application folder. Make a copy of the '<OpManager-home-directory>' folder. This will back up the product configuration settings.
  6. Launch Update Manager:
    1. Windows OS: Go to the <OpManager-home-directory>/bin folder and run the script UpdateManager.bat
    2. Linux OS: Go to the <OpManager-home-directory>/bin folder and run the script UpdateManager.sh
  7. Click the Browse button to select the upgrade pack file (the .ppm file that you downloaded) and choose Install.
  8. Follow the on-screen instructions to apply the service pack
  9. Once the upgrade is complete, start the service for the changes to take effect.

II. For builds 12.5.000 - 12.5.664

Upgrade to build 12.6.004

To download 12.6.004 click here.

III. For builds 12.4.000 - 12.4.196

Step 1: Upgrade to build 12.5.011

To download 12.5.011, click here.

** Points to note:

  • Back up your DB and VM snapshot folder before initiating the upgrade.
  • Antivirus has to be disabled until the upgrade is complete.
  • All files and folders under the <OpManagerHome>/pgsql directory should be closed before initiating the upgrade.
  • No file under the <OpManagerHome>/pgsql directory should be opened during the upgrade process.
  • The free disk space should be greater than 1.25x the size of the <OpManagerHome>/pgsql/data folder.

Step 2: Upgrade to build 12.5.383

** Points to note:

  • You will not be able to upgrade from build 12.5.011 to 12.5.383 if the historical migration is not complete.
  • The migration details can be checked under Settings > General Settings > Migration Status.

Firewall Analyzer Build Number 126262

Eligible Build Numbers: 126000 and above.

Firewall Analyzer Service Pack Firewall Analyzer Download

* - To migrate from build numbers 12.4.000 to 12.4.196 to the latest build, click here.

Read and accept the License Agreement before downloading this software.

Steps to upgrade Service Pack:

I. For builds 12.6.000 and above

  1. Shut down OpManager/NetFlow Analyzer/Network Configuration Manager/Firewall Analyzer/OpUtils. (If the application is running as a Windows service, stop the service from Control Panel > Services window and close the window.)
  2. Start the Command Prompt as an administrator: Search for “cmd”, right-click Command Prompt, then select Run as administrator.
  3. Backup database - click here. to know the steps.
  4. End the processes: Open the Task Manager and make sure the processes java.exe or wrapper.exe of the application are terminated.
  5. Backup the application folder. Make a copy of the '<OpManager-home-directory>' folder. This will back up the product configuration settings.
  6. Launch Update Manager:
    1. Windows OS: Go to the <OpManager-home-directory>/bin folder and run the script UpdateManager.bat
    2. Linux OS: Go to the <OpManager-home-directory>/bin folder and run the script UpdateManager.sh
  7. Click the Browse button to select the upgrade pack file (the .ppm file that you downloaded) and choose Install.
  8. Follow the on-screen instructions to apply the service pack
  9. Once the upgrade is complete, start the service for the changes to take effect.

II. For builds 12.5.000 - 12.5.664

Upgrade to build 12.6.004

To download 12.6.004, click here.

III. For builds 12.4.000 - 12.4.196

Step 1: Upgrade to build 12.5.011

To download 12.5.011, click here.

** Points to note:

  • Back up your DB and VM snapshot folder before initiating the upgrade.
  • Antivirus has to be disabled until the upgrade is complete.
  • All files and folders under the <OpManagerHome>/pgsql directory should be closed before initiating the upgrade.
  • No file under the <OpManagerHome>/pgsql directory should be opened during the upgrade process.
  • The free disk space should be greater than 1.25x the size of the <OpManagerHome>/pgsql/data folder.

Step 2: Upgrade to build 12.5.383

** Points to note:

  • You will not be able to upgrade from build 12.5.011 to 12.5.383 if the historical migration is not complete.
  • The migration details can be checked under Settings > General Settings > Migration Status.

OpUtils Build Number 126262

Eligible Build Numbers: 126000 and above.

OpUtils Service Pack OpUtils Download

* - To migrate from build numbers 12.4.000 to 12.4.196 to the latest build, click here.

Read and accept the License Agreement before downloading this software.

Steps to upgrade Service Pack:

I. For builds 12.6.000 and above

  1. Shut down OpManager/NetFlow Analyzer/Network Configuration Manager/Firewall Analyzer/OpUtils. (If the application is running as a Windows service, stop the service from Control Panel > Services window and close the window.)
  2. Start the Command Prompt as an administrator: Search for “cmd”, right-click Command Prompt, then select Run as administrator.
  3. Backup database - click here. to know the steps.
  4. End the processes: Open the Task Manager and make sure the processes java.exe or wrapper.exe of the application are terminated.
  5. Backup the application folder. Make a copy of the '<OpManager-home-directory>' folder. This will back up the product configuration settings.
  6. Launch Update Manager:
    1. Windows OS: Go to the <OpManager-home-directory>/bin folder and run the script UpdateManager.bat
    2. Linux OS: Go to the <OpManager-home-directory>/bin folder and run the script UpdateManager.sh
  7. Click the Browse button to select the upgrade pack file (the .ppm file that you downloaded) and choose Install.
  8. Follow the on-screen instructions to apply the service pack
  9. Once the upgrade is complete, start the service for the changes to take effect.

II. For builds 12.5.000 - 12.5.664

Upgrade to build 12.6.004

To download 12.6.004, click here.

III. For builds 12.4.000 - 12.4.196

Step 1: Upgrade to build 12.5.011

To download 12.5.011, click here.

** Points to note:

  • Back up your DB and VM snapshot folder before initiating the upgrade.
  • Antivirus has to be disabled until the upgrade is complete.
  • All files and folders under the <OpManagerHome>/pgsql directory should be closed before initiating the upgrade.
  • No file under the <OpManagerHome>/pgsql directory should be opened during the upgrade process.
  • The free disk space should be greater than 1.25x the size of the <OpManagerHome>/pgsql/data folder.

Step 2: Upgrade to build 12.5.383

** Points to note:

  • You will not be able to upgrade from build 12.5.011 to 12.5.383 if the historical migration is not complete.
  • The migration details can be checked under Settings > General Settings > Migration Status.

 

 
 Pricing  Get Quote