Many businesses today, especially those operating in the IT landscape, deploy large-scale networks to meet their growing business requirements. This is why efficient network management is vital for a business to ensure continuous service delivery, maintain operational continuity, and facilitate internal and external communication. However, technological advancements have enabled networks to evolve in unimaginable ways. Modern networks house a deluge of physical and virtual components comprised of parts from multiple vendors and are distributed over geographies, making network management a tall order for administrators.

To work around these obstacles, businesses need a robust network management system (NMS) that is capable of managing physical (wired and wireless), virtual, and hybrid networks. Such comprehensive network monitoring tools, network management solutions /network management systems empower network administrators and help them gain complete visibility and control over their network infrastructure.

Challenges in the absence of a network management system (NMS)

Below are some of the most prominent roadblocks that a business faces without a network management system:

Fault Diagnosis: Network components are susceptible to performance degradation. Without a network management system, it's difficult to diagnose network faults, which impedes troubleshooting.

Unforeseen downtime: Businesses can expect frequent outages and prolonged downtime without a network management system. This can adversely impact operational continuity and productivity levels. On top of this, not all businesses possess enough resources to bear the exorbitant costs of network downtime.

Service interruptions: Without a network management system to keep networks in check, businesses may experience disruptions in service delivery, which will make it hard to meet SLAs.

Security threats: Erroneous network configuration changes and poor network security can expose networks to security vulnerabilities, leading to data appropriation.

OpManager: The network management system your business needs

ManageEngine's reliable network monitoring solution - OpManager, is a comprehensive network performance monitoring system with which organizations can gain complete visibility and control over their entire IT infrastructure. Out of the box, OpManager's NMS software monitors all physical and virtual network components for performance, health, and availability. It also supports more than 53,000 vendor templates and possesses distributed monitoring capabilities.

OpManager's functions include but are not limited to:

  • Seamless discovery of physical and virtual network components
  • Real-time network performance management
  • Network fault management
  • Automated tasks with Workflows
  • Configuration and change management
  • IP and switch port management
  • Network topology diagrams for seamless visualization
  • Historical stats analysis with holistic reports
  • All-encompassing dashboards for simplified network management

Discovery: Hassle-free inventory and network management

Network device discovery- ManageEngine OpManager

OpManager, the network management system tool , saves you the hassle of identifying every network device manually. OpManager offers both manual and automated device discovery options. Manual addition requires you to enter the device's IP or credentials into OpManager. Automated discovery options include specifying the IP range of devices, CIDR discovery, or uploading a CSV file with device credentials for bulk discovery. OpManger also lets you schedule the discovery process at specified intervals.

Performance: Real-time network management

Network Performance Monitoring - ManageEngine OpManager
Network management system- ManageEngine OpManager
Network management solution - ManageEngine OpManager

Network devices are susceptible to performance degradation over time. OpManager's enterprise network management system software helps you proactively monitor all physical and virtual network components by associating performance monitors. OpManager performs system performance monitoring by relying on SNMP/WMI protocols to fetch performance data from network devices. You can either manually add appropriate performance monitors for each device or make use of OpManager's device templates, which associates a predefined set of monitors to devices on discovery.

Fault management: Built-in fault diagnosis to effectively manage networks

IBM Performance Monitoring - ManageEngine OpManager
IBM Monitoring - ManageEngine OpManager

OpManager's network management system includes a robust built-in fault management system. This network management software lets you configure multi-level thresholds in performance monitors and generates alarms when these thresholds are violated.

OpManager's fault management capabilities let you:

  • Monitor all the alarms from a single console.
  • Classify alarms based on severity with color coding.
  • Prevent checking an alarm twice by acknowledging alarms that have been tended to.
  • Suppress alarms for defined periods.
  • Broadcast alarms over varied media such as email, SMS, Slack, etc.
  • Escalate alarms to appropriate emails/IDs.

Workflows: Put mundane network management tasks on autopilot

Workflows- ManageEngine OpManager

OpManager's Workflows enable you to automate routine troubleshooting and maintenance tasks, reducing manual intervention. Workflows can be initiated when network faults are encountered, as on-going maintenance tasks, or even on an ad hoc basis. Workflows can also be exported as XML files and can be imported back into OpManager.

Configuration management: Network configuration and changes management system

Configurations management- ManageEngine OpManager

OpManager's network configuration management module lets you manage all your configuration changes. With OpManager, back up all your configurations, automate backups, and upload backups to reduce downtime during outages. OpManager's networking management tool lets you keep track of changes; track who made the change, what kind of change was made, and when. OpManagers also broadcasts change notifications through email, SNMP traps, and syslog messages.

IP and switch port: Availability monitoring to manage IP and ports

Switch port Monitoring - ManageEngine OpManager
IP address Monitoring - ManageEngine OpManager

OpManager's IP address management and switch port management modules help simplify your IP and switch port management. With OpManager's network management solution, manage all your IPv4 and IPv6 addresses, and scan your subnets to determine IP address availability. You can also discover the devices plugged in to each port of specific switches, gaining visibility into the IP, MAC, status, and availability of those ports. OpManager also lets you track the operational status and speed of each port.

Visualization: Bigger picture into network management system

Network visualization- ManageEngine OpManager

Vivid visualization of network components and their topology can help you better manage your networks. OpManager's network management system doubles as a network diagram software which offers multiple visualization methods to graphically represent your networks. Business views, maps, rack views, floor views, CCTV views, and NOC views help paint a clear picture of your networks.

Reports: Historical data analysis with holistic network management system

Reports - ManageEngine OpManager
Reporting system - ManageEngine OpManager
Real-time IBM Monitoring - ManageEngine OpManager

OpManager's network management system software offers comprehensive reports containing historical data on the performance and health of your networks. With OpManager, generate custom reports or use predefined reports to derive actionable insights for better decision making. OpManager also lets you schedule and export reports in multiple formats such as in PDF, CSV, and XLS formats.

Dashboards: Get a bird's-eye view of your network management system

Dashboard- ManageEngine OpManager

OpManager comes with customizable dashboards, using which you can get an overview of your network performance. Dashboards enable you to view all vital metrics and the performance data of critical network components from a single console, saving you from the hassle of surfing through multiple screens. Dashboards can be made as intuitive as possible with dials, charts, and graphs that help paint a vivid picture of your network's performance.

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Customer reviews

OpManager - 10 Steps Ahead Of The Competition, One Step Away From Being Unequalled.
- Network Services Manager, Government Organization
Review Role: Infrastructure and OperationsCompany Size: Gov't/PS/ED 5,000 - 50,000 Employees
"I have a long-standing relationship with ManageEngine. OpManager has always missed one or two features that would make it truly the best tool on the market, but over it is the most comprehensive and easy to use the product on the market."
Easy Implementation, Excellent Support & Lower Cost Tool
- Team Lead, IT Service Industry
Review Role: Infrastructure and OperationsCompany Size: 500M - 1B USD
"We have been using OpManager since 2011 and our overall experience has been excellent. The tool plays a vital role in providing the value to our organisation and to the customers we are supporting. The support is excellent and staff takes full responsibilities in resolving the issues. Innovation is never stopping and clearly visible with newer versions"
Easy Implementation With A Feature Rich Catalogue, Support Has Some Room For Improvement
- NOC Manager in IT Service Industry
Review Role: Program and Portfolio ManagementCompany Size: 500M - 1B USD
"The vendor has been supporting during the implementation & POC phases providing trial licenses. Feature requests and feedback is usually acted upon swiftly. There was sufficient vendor support during the implementation phase. After deployment, the support is more than adequate, where the vendor could make some improvements."
Great Monitoring Tool
- CIO in Finance Industry
Review Role: CIOCompany Size: 1B - 3B USD
"Manage Engine provides a suite of tools that have made improvements to the availability of our internal applications. From monitoring, management and alerting, we have been able to peak performance within our data center."
Simple Implementation, Easy To Use. Very Intuitive.
- Principal Engineer in IT Services
Review Role: Enterprise Architecture and Technology InnovationCompany Size: 250M - 500M USD
"Manage Engine support was helpful and responsive to all our queries"

Case Studies - OpManager


Hinduja Global Solutions saves $3 million a year using OpManager

Industry: IT

Hinduja Global Solutions (HGS) is an Indian business process management (BPM) organization headquartered in Bangalore and part of the Hinduja Group. HGS combines technology-powered automation, analytics, and digital services focusing on back office proces

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USA-Based Healthcare Organization Monitor's Network Devices Using OpManager and Network Configuration Manager

Industry: Healthcare

One of the largest radiology groups in the nation, with a team of more than 200 board-certified radiologists, provides more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations.

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Netherlands-based real estate data company avoids system downtime using OpManager and Firewall Analyzer

Industry: Real Estate

Vabi is a Netherlands-based company that provides "real estate data in order, for everyone." Since 1972, the company has focused on making software that calculates the performance of buildings. It has since then widened its scope from making calculations

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Global news and media company

Industry: Telecommunication and Media

Bonita uses OpManager to monitor their network infrastructure and clear bottlenecks

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Industry: Businesses and Services

Bonita uses OpManager to monitor their network infrastructure and clear bottlenecks

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Thorp Reed & Armstrong

Industry : Government

Randy S. Hollaway from Thorp Reed & Armstrong relies on OpManager for prompt alerts and reports

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